Work-from-Home Workers - Pain Points
While work-from-home professionals currently make up an estimated 3.4% of the workforce, this percentage is expected to increase dramatically. Below is a summary of research findings on key needs, obstacles, and pain points experienced by the US-based work-from-home (WFH) workers.
Needs of WFH workers
- With the majority of WFH roles being computer-based, a fast, reliable internet connection and a dedicated workspace that is free of distractions become the key needs of WFH workers. Internet speeds of at least 40 Mbps are recommended for jobs that require frequent downloading and uploading of large files.
- Multiple sources pointed to the importance of human connection as a common need of WFH workers. If other team members work together in an office, WFH workers can often feel isolated or out of the loop. Frequent scheduled points of communication are effective for resolving this with the help of several inexpensive solutions available to WFH workers.
Obstacles of WFH workers
- Numerous sources cite distractions as a key obstacle experienced by WFH workers. In some cases, distractions lead to decreased productivity. Time management is also important for WFH workers when there's an absence of accountability in being surrounded by co-workers and managers or supervisors.
Key pain points of WFH workers
- Several sources consider technology issues and the lack or limitation of support to quickly and fully resolve them among the significant pain points for WFH workers. Problems in accessing a company's VPN or connection issues during hybrid meetings can lead to frustration for WFH workers.
- For WFH workers in leadership roles, managing a remote team can be a challenge. From building team morale to managing productivity and creating a sense of culture, developing strategies to overcome these pain points can better ensure a productive and successful arrangement.
- Working too much is frequently mentioned as a pain point for WFH workers. It can be hard to turn it off and stick to a standard work schedule. WFH workers report working over 40 hours per week 43% more often than their on-site coworkers.