Top News Stories

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Top News Stories (March-April)

An extensive review of articles published by trusted media publications such as Deloitte, CMS Wire, Gartner, Wall Street Journal, Forbes, and HR Dive produced the following 10 news stories published from March 15, 2019 to April 17, 2019 that are directly focused on trends in employee experience, the future of work, and digital transformation.

1. What is the future of work?

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  • Date: April 01, 2019.
  • Publication Source: Deloitte
  • Description: The article dwells on what the evolution of "work (the what), the workforce (the who), and the workplace (the where)". It evaluates what work can be automated with smart machines such as robotics and AI technologies, who does the work (workforce) in terms of talents from full-time, freelancers, gig workers, and others. It also evaluates where the work will be done (workplace) in terms of physical proximity.

2. Technology and the Future of Work

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  • Date: March 22, 2019.
  • Publication Source: JP Morgan Chase
  • Description: The article hints that workforce participation has been evolving in light of recent advancements in technology such as digitization, robotics, and materials and biological sciences. While some of these technologies have been in used for quite some time, they have undergone great advancements in recent times which has driven their impact on the workforce to a new phase. These advances have brought about trends such as the substitution of labor with machines and new ways of accessing and supplying labor.

3. 5 Trends That Will Shape The Future of Work

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  • Date: Mar 21, 2019.
  • Publication Source: CMS Wire
  • Description: The emergence of technologies such as automation and artificial intelligence (AI) have reshaped the workforce space. The article describes five trends that will shape the future of work. They are;
    • Automation in service work.
    • Work location becoming neutral as a result of aggravated skill shortages.
    • Symbiotic man and machine.
    • Right data, right system.
    • Contextual and conversational tools.

4. Desperately Seeking IT Talent? Meet the GigTech Worker

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  • Date: April 15, 2019
  • Publication Source: Wall Street Journal
  • Description: The article dwells on the emergence of the gig economy as the current and future solution for enterprises finding and retaining skilled talents in light of the gap between demand and supply of skilled talents in the U.S. The article hinted that GigTech work is still in its early stages. However, it identified key structural factors that would advance this model to the next phase.

5. Where Technology Fits in the Employee Experience

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  • Date: Mar 19, 2019
  • Publication Source: CMS Wire
  • Description: The article highlights that employees are expecting easy and quick access to helpful tools that will help them collaborate effectively with their colleagues. "Businesses are embracing trends old and new, including bring your own device (BYOD), the internet of things (IoT) and indoor location-based services (LBS), as well as optimizing existing business applications, all in an effort to improve workforce engagement and the employee experience." Some of these trends are providing employees with the required technology and preparing them for employee experiences.

6. HR tech trends focus on employee experience, performance

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  • Date: March 22, 2019
  • Publication Source: HR Drive
  • Description: This article highlights that HR is responsible for the retaining of skilled talents in an organization. To achieve this, "emerging technologies such as artificial intelligence (AI), machine learning and HR chatbot solutions are flourishing, and new automation is being used to improve operational efficiency and employee experience." Organizations are adapting to recent trends in employee experience such as the adoption of SaaS solutions.

7. How Employee Experience Design Improves Engagement

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  • Date: Mar 20, 2019
  • Publication Source: CMS Wire
  • Description: This article provides trends in designing employee experience thinking. They are empathy, co-creation, learning by doing, holistic thinking. It also provides an element in designing employee experience programs such as "overall set of employee perceptions, a collection of environmental factors (cultural, technical and physical) and a broadening of traditional HR functions."

8. Three Technology Trends Enabling Digital Transformation Of The Supply Chain

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  • Date: Apr 10, 2019
  • Publication Source: Forbes
  • Description: This article provides technology trends that drive the digital transformation of supply chain specifically in food supply. They are digital twinning, blockchain, and data and microbiology. It also gives an insight into trends in the digital transformation of the supply chain in other industries.

9. Foster Innovation to Drive Digital Transformation

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  • Date: April 1, 2019
  • Publication Source: Gartner
  • Description: This article provides insight into the need for organizations to foster innovations to drive digital transformation rather than buying and building digital talent. It further emphasized two ways organizations are innovating to remain competitive. They are improving existing products and services and creating new products and services.

10. Gartner Top Technologies and Trends Driving the Digital Workplace

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  • Date: March 18, 2019
  • Publication Source: Gartner
  • Description: This article dwells on how AI, smart workspaces, and talent markets "will boost employee digital dexterity in future digital workplaces." Emerging technologies such as AI, IoT, and augmented analytics will be the greatest source of competitive advantage for 30% of organizations.
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