Top eSignature Tools

Part
01
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Part
01

Top eSignature Tools: UK

Five top eSignature tools used in the UK are DocuSign, everysign, SignNow, PandaDoc and Adobe Sign.
  • DocuSign starts at €9/user/month up to €36/user/month.
  • eversign is commonly used by the legal industry and SMEs for contracts.
  • PandaDoc starts at €8/user/month for a personal plan.

Research Strategy

We used two popular software review websites, Capterra, Software Advice and G2, to determine the most popular eSignature tools in this geography. We added together the number of reviews for several of the top products on both websites and determined the top five to be DocuSign, everysign, SignNow, PandaDoc and Adobe Sign. After consulting several British expert opinions and articles, we determined these were good selections five top tools used for eSignatures in the UK. Other metrics like revenue were not used as several of these companies are private entities and do not report revenue or are part of a much larger company (Adobe) and revenue from just the eSignature product is not reported.



Part
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Part
02

Top eSignature Tools: Germany

The top five e-signature tools used in Germany by popularity and customer review are SutiSign, Lightico, PandaDoc, SignNow, and MSB Docs. Each company has been listed in the attached spreadsheet as well as below.

Top Tools

  • In order to identify the top e-signature tools used in Germany we identified industry leader lists for Germany, by overall popularity, and most successful for 2019. We then narrowed down our findings to identify most popular tools used in Germany that were confirmed by several other sources.
  • SutiSign was ranked number 4 most popular company in 2019 with Germany being one of the most popular countries of use. The tool has a 97% renewal rate.
  • Lightico was rated 5 stars by customers and is listed on every cited list of popular tools with uses in Germany.
  • PandaDoc was rated 4.5 stars by customers and is listed on every cited list of popular tools with uses in Germany. In addition, this tool was rated number one by financesonline.com.
  • SignNow was rated 4.5 stars by customers and is listed on every cited list of popular tools with uses in Germany. In addition, this company was listed as number 5 most popular company in 2019.
  • MSB Docs was rated 5 stars by customers in Germany with mentions in several lists as one of the top platforms.
Part
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Part
03

Top eSignature Tools: France

The top five e-signature tools in France by popularity and user rating are IDnow by DocuSign, Eversign, HelloSign, SignRequest, and Adobe Sign. Each tool has been Listed in the attached spreadsheet as well as below.

Top Tools

  • In order to identify the top esignature tools in France, we scoured reports of most popular tools in France and cross-referenced them with lists of the top tools by user rating, market share, and popularity overall. In addition, we used media publications about tools found to be popular in France to confirm their popularity two-fold.
  • IDnow by DocuSign is considered on of the top tools based on functionality and popularity with a 4.5 star customer rating and 60.6% market share for the parent company.
  • Eversign has been rated 4.8 stars by g2 in France and 5 stars from customer reviews.
  • HelloSign has been rated 4.6 stars by g2 in France and 4.5 stars by customer reviews with 97% user satisfaction.
  • SignRequest has been rated 4.6 stars by g2 in France and 4.8 stars by customer reviews.
  • Adobe Sign has been rated 4.3 stars by g2 in France, 4.5 stars by customer review and holds 11.04% market share.
Part
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Part
04

Top eSignature Tools: Sweden

Five top eSignature tools used in Sweden are Visma, BankID, Scrive, Hogia, and Assently. Each company has been listed in the attached spreadsheet, as well as below.

Visma

Visma global website
  • Monthly site visits: 2.79 million
  • Visitors from Sweden: 44.96% (1.25 million visits)
  • Country rank: 252
  • Category rank — finance, banking credit, and lending: 219
  • Website link
Visma Swedish website

BankID

  • Monthly site visits: 730,120
  • Visitors from Sweden: 91% (664,409 visits)
  • Country rank: 501
  • Category rank — finance, banking credit, and lending: 1,160
  • Website link

Scrive

Hogia

  • Monthly site visits: 99,250
  • Visitors from Sweden: 94.40% (93,962 visits)
  • Country rank: 2,098
  • Category rank — computers, electronics, technology, programming, and software: 3,953
  • Website link

Assently

  • Monthly site visits: 109,760
  • Visitors from Sweden: 69.93% (76,755 visits)
  • Country rank: 4,944
  • Category rank — finance, banking credit, and lending: 5,022
  • Website link

Research Strategy

To ascertain the top players in the e-signature industry, we studied leading providers that offer services to Swedish users. We started our search by scouring through credible product review sites like Venture Radar, G2 Crowd, Datanyze, Cryptomathic, and Tech Times, among others.

Next, we ran a quick scan on Similar Web to identify the top-5 e-signature providers by comparing their country ranks, monthly site visits, and category ranking. We examined more than 30 profiles of leading e-signature software providers, including Visma, BankID, Scrive, Hogia, Assently, SignRequest, Nemid, TrustWeaver, Norbloc, SignEasy, Sertifi, Get Accept, OneFlow, HelloSign, EverSign, My Live Signature, Xink.io, and others.

We selected the top-5 companies that featured the highest monthly site visits and higher rankings in Sweden.
Part
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Part
05

Top eSignature Tools: Denmark

Denmark, like some of its EU sister states, launched a nationwide eSignature initiative called nemID in 2010.

  • nemID, which encompasses both electronic ID and electronic signature tools, is freely available to all Danish citizens above a certain age and has reached 80% population penetration.
  • In addition to being used for signing contracts, nemID is used for access to public services, securing email, and accessing internet banking. The system was developed and is maintained by Nets DanID A/S, a subsidiary of Danish payments company Nets.
  • According to the Danish Agency for Digitization, Nets DanID is the only issuer of digital signatures, or what the Danish government calls "Public Certifications for Electronic Services."
  • However, as Denmark is an EU member state, it also abides by the EU eIDAS regulation, which allows for other types of electronic signatures. However, it is unclear if any other eSignature systems have taken hold in Denmark, given nemID's almost-complete market control.
  • As a result of this government-sponsored eSignature system, limited details regarding market penetration of other eSignature providers could be found online.
  • Multiple eSignature providers were identified as supporting state-sponsored eSignature systems, such as nemID, in order to officially identify the signer: DocuSign, Adobe Sign, Penneo, and Signicat. As such, we included those companies in the spreadsheet in order of company size.
  • The spreadsheet with the identified companies can be found here.
Part
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Part
06

Top eSignature Tools: UK and Germany Details

DocuSign's business price plan is $25(€22.91)/user/month, while SutiSoft's premium price plan is $20.00(€18.32)/user/month. More explicit information on this request has been entered on this attached spreadsheet. Below is a summary of the topic.

United Kingdom

DocuSign

Pricing

Industry Verticals

  • The industry verticals likely to purchase DocuSign's eSignature tools include accounting and tax, communications and media, construction, financial services, government, healthcare, education, insurance, legal services, life services, nonprofit, real estate, retail, staffing, and technology.

Adobe Sign

Pricing


Germany

Lightico

Pricing

SutiSoft

Pricing

Industry Vertical

  • The industry verticals likely to purchase SutiSoft's eSignature tools include automotive, consumer products, financial services, government, travel and leisure, healthcare, software, retail, professional services, and manufacturing & engineering services.

Research Strategy

During the research, your team could not find the pricing structure of Lightico's eSignature tools. In search of this data, the team began by going through the company's website. This is because firms usually post prices of their products on their websites, and through this strategy, we were sure we could find the pricing of Lightico's eSignature tools. However, after searching through its website, we could not find any relevant information to answer this specific question. Therefore, we expanded our search scope and searched through consumer and expert review websites, such as Captera and Fit Small Business, because they usually provide the pricing of the product being reviewed. From these sources, we could discover that Lightico offers pricing quotations of the product upon the request of the client. Also, the company offers: a free trial on its eSignature tools and packages starting from $1 (€0.92).


Part
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Part
07

Top eSignature Tools: France and Sweden Details

Columns D-F, rows 13-22 of the attached spreadsheet have been completed. Only the pricing for IDnow by DocuSign, BankID, and Hogia are not available. The majority of the companies examined do not target specific industry verticals.

Selected Findings

Research Strategy

To identify the pricing structure for each company, we first examined their websites. The French/Swedish website was examined if available. Only the websites of IDnow by DocuSign, BankID, and Hogia did not publish their pricing structure. An examination of reviews and articles that talked about their eSignature tools also did not provide the required information. Their pricing structures can only be obtained by submitting the online contact form or calling the local sales team.

An examination of the companies’ websites has revealed that only IDnow by DocuSign, BankID, Scrive, and Hogia target specific industry verticals. However, only BankID and Hogia have listed up to 3 industry verticals. The websites of IDnow by DocuSign and Scrive and other articles that talked about their eSignature tools did not explicitly point out 2-3 specific industry verticals that are most likely to buy the products. For the remaining companies, an examination of their websites and other articles has revealed that they do not target specific industry verticals. Their eSignature tools are used by individuals and/or businesses of any sizes that operate in any industry.
Part
08
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Part
08

Top eSignature Tools: Denmark Details

The service provider price plan for NemID is DKK 3.28 (€0.14)/user/session or DKK 1.05 (€0.44)/user/year, while DocuSign’s standard price plan is €25/user/month. We have entered information of the assigned Danish eSignature tools in rows 23-27 of the attached spreadsheet. Below is a summary of the findings.

NemID

DocuSign

• Business Pro plan: €40/user/month or €480 if billed annually

Adobe Sign

Penneo

Signicat

Research Strategy

During the research, our research team could not find the pricing structure of Signicat’s eSignature tools. In search of this data, the team began by going through the company's website. This is because firms usually post the prices of their products on their websites. However, after searching through its website, we could not find any relevant information to answer this specific question. Therefore, we expanded our search scope and searched through consumer and expert review websites, such as G2 and Predictive Analytics because they usually provide the pricing of the product being reviewed. From these sources, we could discover that Signicat offers pricing quotations of the product upon the request of the client.

Part
09
of nine
Part
09

EIDAS Overview

The eIDAS policy provides a framework for easy online identification and verification of EU citizens in order to promote easier official and business transactions among EU countries. There is no significant difference in the polices as implemented by the UK, Germany, France, Sweden, Denmark as every EU country implements the eIDAS completely and directly.

Purpose and Implementation Date

  • The EU's electronic IDentification, Authentication and Trust Services (eIDAS) regulation (eIDAS) regulation was designed by the European Union (EU) to establish updated, international standards of online identity as well as verification and validation of trust.
  • It provides consumers with secure digital identities and makes cross-border trade easier for businesses.
  • It came into force on July 1, 2016, and is being completely implemented directly across the whole of the EU since September 29, 2018.

How the eIDAS Regulation Works

  • Every EU citizen that has an official means of identification such as a national identity card can be identified and/or authenticated in order to access online public services in other EU countries with similar electronic IDs.
  • A pilot project involving Germany, Austria, and the Netherlands resulted in the successful connectivity of their electronic ID and authentication infrastructure. This made it possible for Austrian and German citizens to use their eIDs to access online public services in the Netherlands.
  • For example, if an Austrian driver incurs a fine in the Netherlands for speeding, they can access detailed information regarding the penalty in their native language using their eID, and they can decide to challenge or pay the fine.

E-sign Software Companies

  • With respect to the eIDAS, e-sign software companies are known as trust service providers (TSPs). Every EU country has a supervisory body that approves TSPs to provide products and services which comply with the eIDAS.
  • Electronic trust services verify the identity of an individual who sends a message over the Internet, and also the integrity of the message being transferred through the Internet. This eliminates barriers in the digital market because they boost information security and generate trust.

Benefits of the eIDAS for Businesses

  • There are many benefits for businesses that have customers and partners in the EU. Since contracts between two or more entities in different EU countries would involve less form-filling, this leads to simplified and faster procedures which reduces costs.
  • SMEs would find it easier to trade in other EU countries as they expand beyond their local markets.
  • The fintech sector is likely to benefit from easier new account opening process and credit rating checks would be simpler.
  • Consumer confidence in online traders in other EU countries would also improve.



Sources
Sources

From Part 05
Quotes
  • "Increased coverage of electronic ID and digital signatures to over 80% of the eligible population."
  • "Enabled replacement of several other ID access systems through NemID’s one single system."
  • "NemID is a national electronic ID and digital signature infrastructure that has been developed in close cooperation with the banking sector and is operated by a private provider for the government and Danish banks. The system, which is provided free of charge to Danish citizens, offers a common identification method for citizens to access both public and private services."
Quotes
  • "Use NemID employee certificate to send and receive secure e-mails, communicate with the public authorities, sign documents online and log on to corporate online banking."
Quotes
  • "Owing to Denmark's ambitious e-government strategy and the e-signature system, NemID, citizens handle everything from internet banking to changing tax registrations and booking a doctor's appointment online."
Quotes
  • "In order to promote the spread of digital signatures and to establish a standard in this area, the Ministry of Finance oversees and funds implementation of OCES certificates (Public Certificates for Electronic Services)."
  • "At the moment there is only one CSP issuing OCES certificates, Nets DanID A/S"
Quotes
  • "The eIDAS Regulation repealed and replaced the e-Signatures Directive (1999/93/EC) and is directly applicable in the 28 member countries of the European Union."
From Part 06