Telepresence Services

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01
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Part
01

Telepresence Services Overview

Eighteen telepresence services companies were identified with complete details (name, website, years operating, and sources) listed in the attached spreadsheet. Some of the oldest companies were Northrop Grumman, Lockheed Martin, and General Dynamics; younger companies include Endeavor Robotics, GlobalMed, and Inbot Technology Padbot. Additional details about the research and findings are presented below.

RESEARCH STRATEGY

To locate the appropriate companies, I focused on portable commercial telepresence services, and avoided rental devices and installed services. The regional focus was on the U.S. and Canada. I reviewed industry reports, news articles, and tech company databases. Thirty-nine potential companies were compiled and reviewed for inclusion on the requested list. Each company identified in the industry through this research was vetted according to information within their websites or other trustworthy sources, showing that they do, indeed, fit within the requested criteria for inclusion on the final list. The list is presented below. Please note that the proof sources have been added to their respective rows within the attached spreadsheet.

FINDINGS

I located 18 companies that provide robotic telepresence services in the U.S. and/or Canada:

1. Anybots
2. Beam+
3. DJI
8. GlobalMed
10. Intouch
14. Pedsco
16. Robotex
17. SDR
18. Vecna/VGo

CONCLUSION

For complete details about each company, including years operating and all sources, please see the attached spreadsheet.

Part
02
of two
Part
02

Telepresence Services Market Size

This research seeks to provide the market size of portable telepresence services in the US market. We were unable to find data on the market size of firms that offer telepresence services using hardware like robots and drones which is not installed in conference rooms (like Cisco systems) and which are not rented in the US or Canada. This is because the industry is still young and players in the industry have not yet attained enough commercial success to delimit the industry from the general telepresence service market. Below, you will find more details.

METHODOLOGY

The objective was to locate firms that provide telepresence service to an individual using drones or telepresence robots without directly renting the hardware or being physically present in the environment (i.e conference rooms). We started by conducting an extensive search for reports or available data on the market size of such service, however, the only market size that came up during our research was that of the robotic telepresence market in general. We were unable to find any report or market size data that focused on just companies using drones or telepresence robots without directly renting the hardware or being physically present in the environment (i.e conference rooms).

So, we started searching for any company that offered such services commercially to better understand the market you are interested in, however, we were only able to find a hand few of such companies in the US or Canada and most are still in developmental stage or offering pre-orders. The unavailability of market size research for this group of companies may be due to the fact that they are too small currently and not yet commercially successful enough to be delimited from the general robotic telepresence market.

Given the fact we were unable to find such companies or data on the market size, we have provided an overview of some useful findings on the use, history, growth, and trends of the telepresence industry that involves the use of hardware like telepresence robots and drones we found during the course of our research.

TELEPRESENCE: COMMERCIAL and personal USE

Telepresence devices are majorly still been piloted for use at schools, hospitals, corporate firms, and research institute. They have not attained massive commercial success at the time of researching this request. However, there are a few that are showing promise, although data on the market size or potential market size for this specific group of telepresence robots is not yet available.

Robotic telepresence is being offered as a commercial solution/alternative to communicating in business. Such companies would include but are not limited to: Suitable Technologies, maker of the Beam range of telepresence robots, and has unveiled the BeamPro 2, its latest high-end device. Double Robotics is another mobile telepresence platform that designs their products for corporate use.

There are a few companies that intend to offer such a consumer-focused product that fits your description to the public, but such products are mostly still in development and there is no research yet into their potential market size specifically. Such companies include:
OhmniLabs, a robotics startup based in Santa Clara, Calif., that launched a new consumer telepresence robot on Indiegogo called Ohmni — designed to be the most accessible (and affordable) mobile telepresence robot.

Double Robotics, a company that has 600 units in pre-orders from 44 countries around the world, including universities and a handful of Fortune 500 companies, and VGo, targets their robots to healthcare seniors. This confirms, from a global perspective, that the market size of telepresence services and robots is increasing and is expected to continue growing.

According to a 2017 Wire Cutter article, "Robots have been roaming the floor at the annual CES trade show since as early as January 2013, so we’d hoped that by now the technology had matured to the point where we’d have several great options to choose from. But the truth is, telepresence still isn’t close to a “most people” technology."

TELEPRESENCE: THE MARKET

The use of telepresence robots is developing rapidly. The entire global market size of the telepresence robots stood at $825 million in 2015, and it is expected to grow at a CAGR of around 58% during the forecast period with America accounting for 47% of the market.

The telepresence robot market is expected to generate over $136.90 million by 2022. A telepresence robot "is a video conferencing screen mounted on a moving base where you can project your own face on the screen and interact with people." The telepresence robot industry is surging forward rapidly, mainly on account of increasing demand for teleconferences, remote management of workforce, proliferating demand for consumer and personal telepresence robots in healthcare, education, retail and hospitality sectors, among others. At the same time, low-cost telepresence robots are being introduced for specific end-use applications. Smartphones/tablets are becoming more affordable and trends like BYOD (Bring Your Own Device) are further helping to push for affordable video collaboration technologies. The market is projected to grow.
It is important to note, that corporations in the U.S. spent over $3.5 billion on video conferencing in 2016. While there are myriad ways to apply the telepresence technology, the three forms of telepresence showing the greatest potential return on investment are virtual experts, virtual rooms, and robotic presence.
Like its stationary cousins, telepresence robots are being used for business collaboration and communication in the enterprise. But judging by the organizations who are already piloting and using telepresence robots, the only limits to potential uses of the technology is the level of business creativity and vision.

Google recently filed a patent for a telepresence drone that could be used by remote workers to teleconference with colleagues indoors. The drone's projection system could allow remote workers to project videos and images, enabling collaboration. There are predictions that shipments of this innovative tool will total nearly 100,000 units by 2020.

CONCLUSION

After an extensive search, we were unable to find the market size of firms that offer telepresence services using hardware like robots and drones which is not installed in conference rooms (like Cisco systems) and which are not rented in the US or Canada. At this point, robotic telepresence services are still undergoing pilot testing while early adopters and key players are yet to achieve commercial success and are still trying to improve their devices.

Sources
Sources