Telemedicine

Part
01
of two
Part
01

Telemedicine Companies

After exhaustive research, we have determined that there is no publicly available information which can be used to fully answer your question. Despite this, we have located some helpful information pertaining to this topic which might provide some useful insight:

-- The most cost efficient option for employers is to utilize a telemedicine company that operates on a per-employee-per-month payment model, and does not charge additional fees on top of this base subscription.

-- First Stop Health has stated that their company uses "a strict PEPM that covers all costs and does not charge for utilization."

-- WebDocOnline has stated that their enterprise services can cost as little as "$10 or less per employee and their family."

Below you'll find an outline of our research methodology to better understand why information you've requested is publicly unavailable, as well as a deep dive into our findings.

methodology

In order to answer your question, we first began by crafting a list of the leading telemedicine companies in the U.S. Most telemedicine companies in the U.S. are private, and therefore do not make their revenues public, therefore we utilized a range of different metrics to determine the leaders in this space, including the number of members, number of patients served, consumer satisfaction ratings, etc.

Next, we analyzed each company on our list to assess their enterprise pricing, deal structure, and enterprise economics. However, this research method proved to be fruitless, as it turns out that none of the companies on our list provide enterprise pricing upfront, but rather, pricing information must be obtained via contact with a sales representative.

In addition to the company websites, we also searched for pricing information for these companies via trusted media sites and consumer review sites. However, we were not able to locate sufficient information using this research method either.

Since information pertaining to the leading telemedicine companies was not available, we began researching to locate enterprise pricing information for any telemedicine company, even if they could not be identified as a leader. In some cases, we were able to locate pricing information for regular subscriptions to these services, but in all cases we analyzed, enterprise pricing was never available up front.

With regard to the leading telemedicine companies, Teladoc, HealthTap, SnapMD, First Stop Health, DocHalo, and American Well are just a handful of the companies in this space we analyzed.

Since the information you have requested can not be compiled utilizing publicly available information, we have located a handful of related findings which we felt might prove to be insightful for you.

helpful findings

-- Teledoc has served over 20 million members and has a 95% satisfaction rate. This company offers different enterprise solutions based on company size.

-- HealthTap has answered more than 6.5 billion patient questions.

-- Telemedicine providers utilize a range of different pricing structures and business models. Many providers utilize a PEPM (per employee, per month) pricing structure, which typically costs between $2-$15. However, in such cases, there is typically a range of fees that get charged on top of this base fee, such as consultation fees, which can range from $20-$50 per consultation. It is recommended that employers seek a model which does not charge fees on top of the PEPM base rate, even though sometimes this means the PEPM base rate will be higher, because these programs end up being more cost-efficient in the long run.

-- WebDocOnline has stated that their enterprise services can cost as little as "$10 or less per employee and their family."

-- WebDocOnline charges between $15 and $20 per month for regular (non-enterprise) memberships.

-- First Stop Health has stated that their company uses "a strict PEPM that covers all costs and does not charge for utilization."

conclusion

In closing, information pertaining to the enterprise pricing and deal structures for leading telemedicine companies could not be located, as these companies generally do not publish their enterprise pricing up front. However, we were able to learn that the most cost-efficient option for an employer is to use a company that offers a PEPM pricing structure with no additional fees, such as First Stop Health.
Part
02
of two
Part
02

Enterprises Providing Telemedicine Service

Currently, there are approximately 14.6 million businesses in the US that are providing telemedicine services to their employees. While there are no preexisting reports or articles that directly state the number mentioned above, the data was obtained through triangulation of relevant figures from various sources. This number is increasing due to the following factors: legalization of telehealth across all US states, attractive benefits for companies and employees, and other enticing perks.

ENTERPRISES OFFERING TELEMEDICINE SERVICES TO EMPLOYEES

There are no preexisting sources that specifically state the actual number of companies offering telemedicine services to their employees. In order to get an approximate figure, triangulation can be done from the most recent numbers that are available.
First, the number of registered businesses in the US need to be determined. Based on compiled data, the current total number of US enterprises with employees is 18.2 million. Then, we can look at the most recent employer benchmark report on telemedicine adoption. The report shows that around 80% of small to large companies offers telemedicine for their employees. Applying this percentage to the total number of US businesses with employees, we can then arrive at the answer: 18.2 million X 0.8 = 14.6 million. Therefore, there are 14.6 million employers in the US who are offering telemedicine services to their employees.

EXPECTED GROWTH OF TELEMEDICINE ADOPTION AND OTHER STATISTICS

With the recent passing of the telehealth law in Texas, all US states are now allowing doctors to connect with their patients via telehealth. Enterprises are also more likely to offer telemedicine services to their employees due to the following factors: technological innovations, cost reduction pressure from the Affordable Care Act, and a more consumer-friendly way to make their health benefits attractive to employees.
Given this, US businesses’ telehealth adoption is expected to reach 96% for large employers, and an estimated 83% implementation across all company sizes by the end of 2018.
Even with the vast majority of businesses already offering telemedicine services, statistics show that only 3% of their employees avail of this service. This is primarily due to the lack of awareness of these employees on what the service is all about. Companies plan to resolve this by taking steps to communicate all the information that their employees need to know about telemedicine.

CONCLUSION

The estimated number of US companies that are providing telemedicine or telehealth services to their employees is 14.6 million. This figure was triangulated from multiple statistics as there are no pre-compiled reports or articles that directly state this number. The number of businesses adopting telemedicine is expected to grow as US states have already legalized this service and companies already realized the advantage of offering this to their employees.

Sources
Sources