Managed IT Services for Small Businesses Prices-Part 2
Ultimately, pricing information for Office 365 maintenance and laptop provisioning for small businesses in the DC area was not widely available. Selected pricing for Office 365 management in general was found, but laptop provisioning is not a service usually offered by IT services. Below you will find our helpful findings and an explanation for why the information could not be found.
Office 365 Managed Services
- Corserva, based in Connecticut, has a basic Office 365 plan which is charged at $8.25/user/month. This is the cheapest plan and goes up to $35 for more elaborate services. This would be $206.25 for 25 users.
- Rackspace offers a similar service for $8/user/month. They are located in San Antonio but service companies all over the US. This would be $200 for 25 users.
- Hostway was the cheapest per user pricing available, starting at $6/month. However, it does not include Outlook.
- Windows Management Experts offers managed Office 365 services for a flat fee instead of based on number of users. The cheapest plan is $1,500/month.
- Office SWAT has a more small business-friendly plan, starting at $250/month for only overnight coverage. 24/7 coverage starts at $3,000/month.
- Network Depot, a DC-based IT service firm, can assist with the purchase and maintenance of hardware like laptops but it does not provide them directly. All pricing is available upon request.
- Reveille Systems offers complete IT support including hardware procurement assistance.
- Solvere One will help companies manage vendors and assist in purchasing for hardware.
While our first strategy entailed looking at managed IT services in the Washington DC area, it quickly became apparent that this was not possible. None of the managed IT service providers we could locate in the DC area (such as CWPS, Raffa Tech and EPC Group) provided price lists for their services. Interested parties are encouraged to contact the company directly to discuss pricing. Our next strategy to find this information was to then check business listing websites for managed service providers, then to check their individual websites to see if they listed pricing information. This strategy did not prove fruitful. Finally, we approached the task from the other direction, sourcing what MSP price lists were published in the public domain and narrowing them down to any in the greater Washington DC area. This did not get us any closer, as among all the price lists we could find, none were in this area. Therefore, we expanded our search to more broadly to find any price lists available for managed IT services. Even this yielded limited results, which we have presented above.
Finding laptop provisioning pricing was even more difficult, as this does not seem to be a service commonly offered by managed IT services. Similar to before, we first searched for MSPs near Washington DC with price lists for their services. As this was not fruitful, we then methodically checked several DC-based MSPs to see who offered laptop provisioning as part of their services. This led us to conclude that the provision of workstations, like laptops, is usually handled by the business, and MSPs can assist a business in their maintenance. Alternatively, businesses can rent equipment like laptops from vendors like Meeting Tomorrow, AA Rental or Hartford Rents. These companies do offer complete rental services, but they are not wider IT services providers. We then used these business equipment rental companies to check for any pricing information possible, but none of them publish prices on their websites, plus we also knew this was not the exact service sought in this research. Ultimately, even after casting our net more broadly, geographically, we were not able to find any managed IT service providers that offered laptop provision and published their prices.