SimpliSafe: Press Scan

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01

SimpliSafe News

SimpliSafe plans to invest $5.5 million towards the establishment of a customer support operation complex in Henrico County, Virginia.

SimpliSafe — Recent News

1. SimpliSafe Plans to Erect Customer Support Complex in Henrico County, Virginia.
2. SimpliSafe’s Home Security System Compromised by a $2 Wireless Emitter.
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Part
02

SimpliSafe Negative News Response

A detailed analysis of SimpliSafe’s response to negative news and bad publicity in the past reveals that the company tends to release an official statement following any negative news. The statement attempts to debunk the alleged claims while also providing customers with tips on how to remain safe from such occurrences.

SimpliSafe’s Home Security Alleged Vulnerability

SimpliSafe Response

  • After an exhaustive search through the company's website, news publications, and publicly available documentation about the vulnerability claims, we were unable to identify any results from the company's effort. This is because there was no case study available to monitor the exact impact of the statement released by the company on consumer trust or similar metrics.

Breaking SimpliSafe Security Systems with Software Defined Radio

SimpliSafe Response

Research Strategy

Having searched extensively through the company's website, news publications, and the public domain for negative news and bad publicity about SimpliSafe, we were only able to identify cases of the alleged vulnerability of its security system. Most of the other negative news and bad publicity in the public domain about the company were reviews, which the company does not respond to, or social media comments, which were individual opinions without evidence. We were constrained to use the second vulnerability report even though it dates beyond the community standards; It still provided valuable insight into SimpliSafe response to negative news.
Sources
Sources