Parking Lots and Garages Industry Profile
While parking facility data by state was not available, we were able to put together statistics with regard to the number of parking attendants per geography as a proxy. All companies listed below allow a user to find all its locations through its website, but these numbers are generally not aggregated at anything lower than the country level.
Statistics were taken from the Bureau of Labor Statistics for Occupation: Parking Lot Attendants (SOC Code 536021) over the period of May 2018. This category does include garage attendants. Links to the underlying tables are given below. Here a link to the underlying spreadsheets, which may be filtered and sorted.
- California has the most parking attendants at 23,900, followed by Florida (17,320), New York (16,220), Texas (9,770) and Pennsylvania (5,950).
- The District of Columbia (D.C.) ranks highest with regard to parking attendants employed per 1,000 jobs at 3.974, followed by Hawaii (2.893), Nevada (2.443), Florida (2.012) and Rhode Island (1.913).
- Arkansas has the highest average wage for parking attendants at 16.33 per hour, followed by Washington (15.09), Massachusetts (14.74), Maine (13.98) and D.C. (13.70).
- Washington has the highest median wage for parking attendants at 14.58 per hour, followed by Massachusetts (14.15), Maine (13.84), D.C. (12.82) and Vermont (12.70).
- New York-Newark-Jersey City has the most parking attendants at 16,220, followed by Los Angeles-Long Beach-Anaheim (11,370), Miami-Fort Lauderdale-West Palm Beach, FL (9,190), Washington-Arlington-Alexandria, DC-VA-MD-WV (5,590) and Chicago-Naperville-Elgin, IL-IN-WI (5,120).
- Atlantic City-Hammonton, NJ ranks highest with regard to parking attendants employed per 1,000 jobs at 3.535, followed by Kahului-Wailuku-Lahaina, HI (3.169), Las Vegas-Henderson-Paradise, NV (3.065), Urban Honolulu, HI (3.051) and Orlando-Kissimmee-Sanford, FL (2.711).
- Kahului-Wailuku-Lahaina, HI has the highest average wage for parking attendants at 15.89 per hour, followed by San Francisco-Oakland-Hayward, CA (15.43), Seattle-Tacoma-Bellevue, WA (15.35), Kalamazoo-Portage, MI (15.34) and Portland-South Portland, ME (15.05).
- Portland-South Portland, ME has the highest median wage for parking attendants at 15.53 per hour, followed by Seattle-Tacoma-Bellevue, WA (14.92), San Francisco-Oakland-Hayward, CA (14.88), Boston-Cambridge-Nashua, MA-NH (14.28) and Springfield, MA-CT (14.05).
Top Parking Operators
These top operators in the U.S. were first identified from market reports from Dun & Bradstreet, IBISWorld and others. The multiple sources were compared, and we looked at actual numbers available to compare companies. Additionally, there was consolidation of companies not accounted for in reports.
In 2019, parking technology solutions provider ParkJockey (with investments from Mubadala Capital and SoftBank Group) acquired Impark and Citizens Parking. It then rebranded as REEF Technologies.
- Impark first began operations in 1962 in Vancouver, British Columbia (Canada) and now operates about 4,600 parking facilities with 16,000 employees in over 400 cities across the United States and Canada.
- Impark began operating in the U.S. in the late 1980s and has since expanded, acquiring a number of companies in the 2000s, including Republic Parking in 2016, moving ImPark into market segments such as healthcare, aviation and municipal parking.
- Republic Parking was founded in 1966 and initially operating parking at air terminals and has since expanded to city parking lots and garages.
Created in 2014, Citizens controls three brands: Lanier Parking, Park One and AmeriPark. Overall, Citizens has 7,000 employees servicing 1,100 locations with 800,000 cars parked per day.
- It has a client retention rate of 98.7% in commercial office space and offers BikeSpot bike-sharing service, charging stations for electric vehicles as well as commuter shuttle options.
- Citizens also collectively services mixed use development, hotels, retail, municipalities, healthcare, special events, residential buildings, and stadiums and arenas. Airports are one of the newest sectors serviced by the company.
Lanier Parking Solutions
- "Exceptional People Exceptional Service"
- Lanier started in 1989 and soon had 35 locations in seven cities in the Southeast U.S. Lanier now operates at nearly 400 locations with over 2,000 employees, generating over $200 million annually.
- Lanier operates office buildings, special event venues, hotels, hospitals, airports and municipal parking programs.
- Park One is the largest parking operator in South Florida, operating over 120 luxury locations, providing valet service to luxury residential development, hotels and retail centers.
- Park One now services over 150 locations including retail centers, offices, luxury hotels and resorts, municipalities, events and healthcare facilities.
- AmeriPark is the "leading retail parking operator in the nation" with over 260 locations. It has exclusive relationships with the top four retail REITs (Real Estate Investment Trusts) in the U.S.
- AmeriPark has been in operation for more than 30 years and now has locations in 20 states and territories.
- AmeriPark boasts "a close-knit team of over 2,000 people handling more than ten million cars a year, [and its] repeat and referral business is the highest in the industry."
- Founded in 1929, SP+ provides "professional parking management, ground transportation, remote baggage check-in and handling, facility maintenance, security, event logistics, and other technology-driven mobility solutions to aviation, commercial, hospitality, healthcare and government clients across North America."
- SP+ offers two primary types of contract arrangements: management type contracts and lease type contracts.
- Under a management type contract, SP+ receives a fixed and/or variable monthly fee for services provided as well as a possible incentive fee based on certain performance goals. Generally, all underlying revenue and expenses flow through to the client and not to SP+.
- In a lease type contract, SP+ pays the client either a fixed rent, a percentage of gross sales or a combination of both. Under these contracts, SP+ collects all revenue and are responsible for most operating expenses.
- SP+ believes it has "A Leading Market Position with a Unique Value Proposition. [SP+ is] one of the leading providers of parking management, ground transportation services, baggage services and other ancillary services to commercial, hospitality, institutional, municipal and government, airports, airlines and cruise line clients across North America."
- It sees its ability to offer a comprehensive set of services on a nationwide basis as a significant competitive advantage.
- One business risk is that it "primarily provide[s] services pursuant to agreements that are cancelable by either party upon 30-days’ notice."
- SP+ sees its competitors as both large national providers and locally owned independent operators.
- As of December 31, 2019, SP+ had operations in 45 states, Washington, DC, Puerto Rico and three Canadian provinces, while employing about 23,900 individuals, including 14,700 full-time and 9,200 part-time employees.
- SP+ managed 2,560 and leased 609 facilities in 2019.
- SP+ does not break out revenue from parking services. However, its overall service revenue was $1,468.4 million in 2018 and $1,663.7 in 2019.
- Established in 1922, Diamond Parking manages and operates parking facilities in eight western U.S. states and two western Canadian provinces, at over 1,900 locations.
- Parking contracts encompass a number of structures: management agreements, gross and net agreements, straight fixed-leases and more. Diamond attributes its financial strength and flexibility in contract negotiations as a major advantage over its competitors.
- Diamond provides parking management at airports, hotels, hospitals, colleges and universities, arenas and stadiums as well as commercial and residential buildings.
- According to Dun and Bradstreet, Diamond has annual sales of $83.89 million and 1,100 employees.
- Founded in 1950 with one parking lot, AceParking now employees 4,500 people at 500 locations.
- Ace serves office, retail and mixed-use buildings and developments; hotel and valet services; airport parking and shuttles; stadium, arena and event parking; as well as hospitals and medical centers.
- Ace is committed to be environmentally friendly and offers carpooling programs as well as electric vehicle charging stations.
ABM Parking & Transportation Services
- Founded in 1966, ABM has both on-street and off-street parking facilities at 200 client sites, " including some of the largest and most prestigious buildings in the U.S." Along with parking facility management, ABM provides shuttle and valet services.
- In addition to parking, ABM offers janitorial, facilities services, building and energy solutions and airline services.
- ABM offers parking facilities management through three primary avenues: management reimbursement, leased location and allowance.
- Under management reimbursement, ABM receives a management fee and passes the revenue and expenses associated with the parking facility on to the owner.
- With leased location, ABM pays fixed rent plus a percentage of revenues for a facility and then retains the remaining revenue while responsible for most operating expenses.
- Under allowance contracts, ABM is paid a fixed amount or an hourly fee to provide services and is responsible for some operating expenses.
- Parking is provided across four of ABM's business segments: Business & Industry (B&I), Aviation, Technology & Manufacturing (T&M) and Education. This includes services at airports and other transportation centers, commercial office buildings, educational institutions, health facilities, hotels, and stadiums and arenas.
- For the fiscal year ended October 31, 2019, Parking generated $875.8 million in revenue: $511.5 million from B&I, $335.3 million from Aviation, $25.9 million from T&M, and $3.1 million from Education.
- With respect to competition, ABM notes that the majority of its business comes from projects requiring competitive bids, which consider experience, financial strength and expertise.
- ABM primarily competes with local and regional companies in each of its geographical markets.
TPS Parking Management, LLC (DBA The Parking Spot)
- "Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States with 37 locations at 22 airports."
Trends in Parking
- As noted above, Citizens Parking acquired Lanier, Park One and AmeriPark. Impark owes much of its growth to acquisitions.
- Both Citizens Parking and Impark were in turn acquired by REEF Technologies, which is working to develop a "connected network of smart parking real estate."
- Parking garages and lots need to provide or be adjacent to several newer, "greener" services, such as bike- and car- sharing services and electric chargers for electric cars.
- As noted above, Citizens Parking prioritizes these offerings.
- This is another tends in which REEF is involved. "REEF is creating last-block mobility and logistical hubs that serve the needs of cities, businesses and consumers. REEF Technology is the largest parking network in North America, operating more than 4,800 parking facilities."
- Apps such as ParkMobile allows you to pay for a parking spot by entering a zone number or reserving a spot in a lot or garage in advance. It will let the user select a spot convenient to particular needs, e.g. electric charging or covered parking.
- Parkopedia allows consumers to find the type of parking spot where they want and at what price.
Although little could be gained from available market research reports without going beyond the paywall, they did offer a starting point to look into various companies. In addition, government resources, such as the Bureau of Labor Statistics proved useful for identifying insightful statistics.