General Operations Leaders - Watering Holes
Canadian general operations officers get their information from industry-specific events and conferences, as well as participation in COO-focused LinkedIn groups. Some top influencers include Tara Hung, Brian Wong, and Ryan Holmes.
My research indicates that most operations executives get their information from industry-specific organizations or conferences, rather than from role-specific sources. Therefore, many of the information sources identified in this response relate to specific industries. After an extensive search, I found no blogs, websites, or podcasts that are frequented by operations executives in Canada or North America, and information on publications or newsletters to which they subscribe was also quite scarce. However, I have outlined a number of groups, conferences, and influencers that Canadian operations executives seek out for inspiration and information.
ORGANIZATIONS / ASSOCIATIONS / GROUPS
C100: This LinkedIn group is made up of 2,648 Canadian COOs and other executives focused on supporting Canadian technology companies.
COO Network and COO Forum: While not specific to Canada, numerous Canadian COOs list these LinkedIn groups among their interests in their LinkedIn profiles.
ABPMP Toronto is the Canadian chapter of the Association of Business Process Management Professionals (ABPMP), which caters to business process managers and other executives.
Canada boasts several industry-specific conferences frequented by operations executives.
The Wind O&M Canada conference is attended by over 300 operations and maintenance executives in the wind power industry in Canada. The most recent conference was in December 2017.
The International Association of Airport Executives Canada (IAAE Canada) Facility, Operations and Managers Conference is in its twelfth year, taking place in May 2018.
Global Digital Banking Conference, CANADA Edition, attracts over 200 C-suite executives working in the digital banking sector.
The North American Financial Information Summit, taking place in May 2018, targets COOs and other "senior data, compliance and technology decision makers."
The Law Firm COO & CFO Forum & Dinner takes place in New York in October 2018 and caters to the COOs and Directors of Operations at law firms in North America.
INFLUENCERS / SOCIAL MEDIA
Tara Hunt, President and Founder at Truly Social Inc., appeared as a popular influencer on numerous Canadian COO LinkedIn pages. She has 53,700 Twitter followers and 81,016 Facebook followers. Her profile on Klear, an influencer tracking site, shows that she has an above average engagement level. Hunt's average follower is a 30-year-old woman. Toronto and Montreal are among the top cities her influence reaches.
Brian Wong, founder of Kiip and author of the Cheat Code, was also among the popular influencers listed by COOs on LinkedIn. His Twitter account has 22,100 followers. According to Klear, Wong social media engagement level ranks "very high" with Twitter and Instagram noted as his top social media channels. His average follower is a 29-year-old man, and Toronto and Vancouver appear prominently in his city reach.
Ryan Holmes, CEO of Hootsuite in Canada, also appeared frequently as an influencer. His Twitter account has 69,100 followers. Klear gives him an 83/100 for influencer status and a "very high" engagement level. Twitter and Instagram are his primary social media channels. His average follower is a 29-year-old woman, and top cities reached include Toronto and Vancouver.
Other influencers that appears frequently in Canadian COO LinkedIn profiles were not dissimilar from those listed by many C-suite executives I've reviewed previously. Those include Bill Gates, Jack Welch, Richard Branson, Mark Cuban, Arianna Huffington, and LinkedIn CEO Jeff Weiner.
I also found a list of the top 40 Canadian executives to follow on Twitter, though I cannot confirm that COOs necessarily follow these executives. However, there are some executives from prominent companies, such as McDonalds Canada, Samsung, PWC Canada, Microsoft Canada, Shopify, Dell Canada, Google Canada, eBay Canada, and Starbucks Canada, so I felt it worthy of noting this list.
I found no publications or blogs that cater specifically to operations executives in Canada or North America. While not specific to operations professionals, C-Suite magazine reaches all members in the top executives roles.
In conclusion, Canadian operations executives frequent industry-specific events and conferences, as well as participating in COO-focused LinkedIn groups. Some top influencers include Tara Hunt, Brian Wong, and Ryan Holmes.