Omnichannel - Rows 23-46

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Omnichannel - Rows 23-46

Of the 12 banks listed in rows 23-34 of the "Omnichannel" tab of the attached spreadsheet, only American Express, Capital One, and HSBC have disclosed the amount they have invested in omnichannel startups. However, in addition to these three banks, TD Bank, Chase, Citibank, and Wells Fargo have all made undisclosed investments in this space. Of the 12 banks listed in rows 35-46 of the "Omnichannel" tab of the attached spreadsheet, only Intuit and Synchrony have made acquisitions in the omnichannel space. All requested details have been entered in the appropriate rows of the spreadsheet.

Findings

American Express has invested a total of $128 million in several omnichannel startups.

Capital One has invested $40 million into SnapLogic, an omnichannel startup that is a "leader in self-service application and data integration."

HSBC invested $6.8 million in omnichannel startup Vizolution, a "leading SaaS customer experience tech company, whose omni-channel solutions are used by some of the largest UK financial services, telco and utility companies to streamline their customer journeys."

Wells Fargo's Startup Accelerator is currently hosting two omnichannel startups, Hurdlr and SimSpace.


Synchrony Bank acquired GPShopper for an undisclosed amount.

Conclusion

There is relatively little information available on the investments and acquisitions of the 12 banks listed on the spreadsheet. However, it is known that American Express, Capital One, and HSBC have made financial investments in omnichannel startups, and Intuit and Synchrony have acquired omnichannel startups to facilitate their entry into the space.
Sources
Sources