Millennials Business Trips Trends
Overall, some of the negative impacts of business trips for all corporate travelers include sleep problems, stress from extended flights, and episodes of anxiety and depression. With regard to business trip habits, millennials typically have 7.7 to 14 business trips per year. They mostly book these trips directly on hotel websites with the use of their mobile phones.
Habits and Behaviors of Millennial Business Travelers
General Millennial Perception on Business Trips
- Around 75% of the respondents who are between 23 to 35 years old consider their business trips as a significant work benefit.
- Sixty-five percent see business trips as a status symbol.
- Approximately 56% of this age group creates reasons to go on business trips.
- Thirty-nine percent stated that they will not accept a job that doesn't have the need to travel for business.
- Around 69% of millennials are hoping to have their business trips extended for leisure purposes. However, 46% said that they felt guilty for extending their trips to engage in leisure activities.
- Around 44% of those surveyed were worried that extending their trips for 1-2 days for leisure purposes will tarnish their reputation to their company's executives.
- Even if they are already engaged in leisurely activities, 38% of those surveyed stated that they can't relax on a weekend when they are aware of their need to travel the following week.
- Around 43% of these millennials also don't have a full understanding of the types of expenses that can be shouldered by the company. They eventually end up using part of their employer's money for their personal expenses.
- Millennials find these business trips beneficial as 81% of them feel that they can accomplish more work by personally meeting their co-workers of clients.
- Around 88% of millennial parents mentioned that they look forward to these business trips. Seventy-five percent consider these business trips as their break from regular household routine.
- Thirty-five percent of the single millennials mentioned that they have engaged in a romantic relationship while on these trips.
- Around 49% of millennials stated that they have extended their business trips to engage in leisure-related activities.
- Forty-six percent of the millennials mentioned that they opt for travel brands based on the technology that these brands can provide.
- Eighty-one percent of millennials who travel for business stated that they are more satisfied with their jobs because of these trips.
- For them, some of the advantages of business trips include encountering new people, taking advantage of breaks to see new places, and fully using their business travel perks.
- Millennials also enjoy traveling for business as this can give them a respite from their 9-5 schedules.
- Millennials put a higher value on experiences. Engaging in business-related travel that has some room for leisure activities can make them feel more engaged at work.
- They are also four times more likely than more senior passengers to avail of paid Wi-FI services and 60% more likely to indulge in in-flight shows.
- They are also 60% more likely to shell out money for seats with more legroom.
- Millennials tend to also be more swayed by price compared to brand loyalty.
- They also tend to opt out of frequent flier programs compared to more senior travelers.
- Hotel brands have been more proactive in changing their offering to accommodate millennial business travel preferences such as free fast Wi-Fi, more USB slots, additional power outlets, mobile check-in options, digital room keys, in-room phone chargers, and digital voice assistants.
- As this age group values the ability to connect with people, hotels are now offering more collaborative work areas and spaces for social gatherings.
- Around 58% of millennials also opt to take someone with them on their business trips. They might bring their colleagues or family members in these trips.
- Forty-one percent of millennial men are twice as likely to feel that they should steer away from leisurely activities during business trips.
- Around 84% of millennial business travelers mentioned that they enjoy their alone time on these trips.
- Around 73% stated that they are more satisfied with the downtime from these trips if they are alone.
- During breaks from the business-related activities, 69% of millennials tend to proceed to restaurants. Around 59% prefer to explore the city.
- Fifty-six percent of millennials also prefer to sleep and relax in between their business activities on these trips.
- During breaks, 35% exercise and 38% proceed to happy-hour locations.
- Around 82% of the millennial respondents prefer meeting locations to have the latest technologies. However, industrial locations with no windows or views can turn them off as 92% of millennials go for natural light and inviting colorful areas.
Business Trip Duration, Accommodation, and Frequency Statistics
- Based on an MMGY Global survey, millennials have an average of 7.7 business trips in one year.
- Based on another report, younger business travelers averaged around 14 trips per year.
- The estimated average length of each business trip is 6 nights.
- Based on this, the estimated average time spent in hotel rooms is 6 nights per trip.
- Millennials are behind one-third of all business travel expenses.
- The total amount spent on U.S. business travel is $327.3 billion in a year.
- Based on the report that one-third of this amount was spent by millennials, the total amount spent by millennials on business travel was estimated as follows: $327.3 billion/3 = $109.1 billion in a year.
- In the U.S., there were around 463.6 million business-related person-trips.
- A person trip refers to one person on the road and staying in paid accommodations overnight.
Booking Method and Preferences
- Around 66% of the millennial respondents mentioned that they have booked for their business travels through their mobile phones.
- Ninety-seven percent posted about their business trips on their social media accounts.
- Millennials from tech companies tend to book non-chain hotels and low-cost carriers for their business trips.
- Around 72% of millennials felt satisfied with the option of arranging for their business trips on a third-party website.
- With regard to hotel bookings, the following is the breakdown of millennial business travel booking preferences: booking directly on hotel websites - 28%; via OTA such as Expedia - 10%; through third-party resellers such as Kayak; and 14% through travel agents.
- When booking their business trips, millennials also require consolidated information on their leisure and business travel needs that they can view in one place. They also want to compare prices among the options.
- Aside from their booking preferences above, millennials also tend to book for themselves as they want their travel itineraries to be more personalized.
- Based on a study, 64% of millennials know their firm's travel policy but they still prefer to arrange their business trips outside of the process.
- Companies will then need to improve their travel booking programs to be more friendly to their millennial employees' preference for more flexible options.
Change in Diet and Fitness Routines
- Approximately 44% of these millennials stated that they have gained some pounds due to their business trips.
- Around 65% of them also mentioned that they frequently include exercise gears in their luggage. However, they typically don't use these gears on these business trips.
- Business travelers on the road can also result in dining out most of the time. This can then ruin most diet plans.
Emotional State of Business Travelers
- Around 36% of millennials experienced stress when deciding on the right apparel to bring with them on their business trips.
- Millennials are also anxious about security concerns in their business trips as almost half buy travel insurance and 29% forego their trips due to security issues.
- For the 40% of women millennial business travelers, four out of five of them mentioned encountering a safety incident.
- Based on a survey, business trips take a toll on all company personnel. Based on this, a conclusion was drawn that this also applies to millennial business travelers.
- Some of the negative impacts of business travel include sleep disruptions, extended flights, and bouts of loneliness.
- Alcohol consumption is also rising among business travelers.
- As a result of these negative habits, feelings of anxiety and depression are prevalent among those who are often on business trips.
- International SOS and other corporate risk management firms are now highlighting the need for more mental health programs as the volume of anxiety-induced calls rise.
- Most of the calls from business travelers revolve around stress.
- Based on a study from the " Journal of Occupational and Environmental Medicine," there is a link to the proportion of time spent on business trips to the probability of enduring mental and behavioral-related issues.
- Employees who traveled for over 14 days per month were found to have a 60% chance of acquiring "symptoms of anxiety and depression."
- In addition to this, flight delays, full-packed meeting schedules, and a strange environment can also add to the stress level of employees.
- Companies will then need to ensure that they have wellness programs to address these issues.
- Companies will have to ensure that their employees, including millennials, are taken into account when drafting travel and health programs to reduce or mitigate the stress that they experience in their business trips.
- The corporate support programs can include flexible working hours, providing better travel flight and accommodation packages, providing technology-backed health support, vacation time, and others.
The statistics above were also inputted in this shared spreadsheet link.