Perceptions of Medicare
Many people (25%) perceive the choice "between Medicare Advantage and traditional Medicare" as a difficult decision. A sizable quantity of Baby Boomers (26%) "feel 'nervous' about enrolling" in Medicare. Feeling confused about Medicare is a top concern among those considering Medicare, as over 70% of those surveyed wanted to understand Medicare better.
1. perceptions of medicare advantage
- Overall, consumers have a somewhat-positive perception of Medicare Advantage, as the satisfaction score among consumers was 794/1000 in 2018. However, that value marked a slight drop from its 799/1000 level in 2017.
- A majority of people (54%) feel they don't receive sufficient help "with managing out-of-pocket costs" involving Medicare Advantage from their plan providers.
- A majority of people (56%) feel confident that they can obtain help when necessary with their Medicare Advantage plan from their plan providers.
- Many people (25%) perceive the choice "between Medicare Advantage and traditional Medicare" as a difficult decision.
- There is significant lack of awareness about Medicare Advantage even among Medicare beneficiaries, as 65% of traditional Medicare enrollees don't know about Medicare Advantage.
2. people's emotions about thinking they'll soon be on medicare
- A sizable quantity of Baby Boomers (26%) "feel 'nervous' about enrolling" in Medicare.
- Among Baby Boomers surveyed, 14% felt "overwhelmed" at the thought of enrolling in Medicare.
- Over one-quarter (27%) of Baby Boomers surveyed expressed feeling indifferent about their Medicare enrollment.
- Many Baby Boomers feel a sense of reliance/dependence/trust in the Medicare system, as three-fourths of Baby Boomers reported they hadn't included the costs of health care as part of their savings goals for retirement and, among those people, (1) 70% are relying "on Medicare to cover their health care expenses" and (2) 50% have the expectation that Medicare will cover thee costs of "their long-term care" despite the fact that Medicare's website says that many long-term care expenses that are non-medical in nature are not covered.
- Some people (8%) "in their early 60s" have a feeling of reliance/dependence/trust in Medicare such that they are even postponing "medical procedures until they’re eligible for Medicare at age 65."
3. top concerns for those considering medicare
- A top concern among those considering Medicare is not being able to afford to have healthcare coverage during retirement, as 45% "of pre-Medicare adults" reported that "they have little or no confidence that they’ll be able to afford health coverage once they retire."
- Furthermore, 30% of pre-Medicare adults reported uncertainty as to whether "they would be able to afford their health insurance in the next year."
- Choosing when to retire is another top concern among those considering Medicare, as 11% reported that they either postponed or thought about postponing their retirement in order to retain health coverage through their employers.
- Many people are concerned about ensuring that they are indeed eligible for Medicare before retiring, as 84% responded that having health insurance is a key component in deciding when to retire and 43% responded that being eligible for Medicare is a key factor in deciding the same.
- Feeling confused about Medicare is a top concern among those considering Medicare, as over 70% of those surveyed wanted to understand Medicare better.
your research team applied the following strategy:
We found information about perceptions of Medicare Advantage by reviewing multiple articles discussing these topics and which included surveys of people nearing the retirement age. One main source that we consulted for that was HealthPayer Intelligence. The information that we found about emotions people feel when thinking about soon being on Medicare came from surveys of Baby Boomers, as they are the generation that is and will continue to be joining Medicare for years to come. One of the sources we used for such data was Senior Concerns. We also found information about people's top concerns about considering Medicare from surveys of Baby Boomers and one such source we used for that information was AARP. For the information on the emotions people have when thinking about joining Medicare and their top concerns about joining, we focused on Baby Boomers (50s-60s) because those people would likely have thought the most about Medicare, since they are closest to the enrollment age (65), compared to younger adults in their 40s for example. Together, this research process provided us all the information we sought about the general perceptions and feelings that people in the U.S. have about Medicare.