Key Takeaways

• An SHRM article discusses five tips from recruiting practitioners and experts for improving interview skills, techniques, and the candidate's experience.
• A free course on the Coursera platform looks at different effective and legal options for recruiting and selecting employees, as well as current trends in talent acquisition, such as leveraging social media and using hiring analytics.
• A book from the SHRM Store which provides a comprehensive "how-to" guide for educating HR professionals on the process of investigation costs $69.95 on Amazon.

Introduction

Interviews

1. Title: Recruiting 101: 5 Tips for Better Interviews

• This is an article by the Society for Human Resource Management (SHRM) which noted that for a hiring manager, the interview process can be the make-or-break moment in the experience of the candidate with the company.
• It discusses five tips from recruiting practitioners and experts for improving interview skills, techniques, and the candidate's experience.
• The five tips are being prepared, being respectful, building rapport, communicating well and often, and reviewing your work.

2. Title: How Leaders Can Utilize A Value-Based Interview Process

• This is an article that was put together by Hannah Trivette, a Forbes Councils Member and digital marketing expert. It includes references to Corporate Wellness Magazine and Harvard Business Review.
• She stated that it is not always easy to determine if an individual has the skills and temperament that fits a company’s work and culture.
• Ways to improve the interview process include determining the reason for hiring, identifying what’s important, analyzing what worked and what didn't work in the past, asking the right questions, using personality tests to diversify, and creating an interview process that's worth your time.

 

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3. Title: Recruiting, Hiring, and Onboarding Employees

• This is a free course on the Coursera platform offered by the University of Minnesota.
• It is a 100% online course with videos and readings, a shareable certificate, and an option for self-paced learning.
• It pointed out that "finding and hiring the right people is often cited as the number one concern of businesses today".
• The course looks at different effective and legal options for recruiting and selecting employees, as well as current trends in talent acquisition, such as leveraging social media and using hiring analytics.

Interrogations

1. Title: Good Leadership Is About Asking Good Questions

• This is an article on the Harvard Business Review by John Hagel III, a retired Deloitte employee, who founded and led the Center for the Edge, a Silicon Valley-based research center.
• He noted that leaders need to ask inspiring and powerful questions, especially when they are experiencing crisis and uncertainty.
• The article discusses how to ask big questions, involve others, and change your culture.

 

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2. Title: Conducting Workplace Investigations

• This is a guide that outlines the important actions and decisions that employers of all sizes need to make when conducting an investigation.
• The guide was prepared by the Advisory, Conciliation and Arbitration Service (Acas), a UK-based independent public body that provides "information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems".
• Throughout the guide, the word 'must' indicates a legal requirement while the word ‘should’ indicates a recommendation by Acas.
• It provides six steps which include organizational preparation, an investigator’s preparation, how to handle an investigation meeting, how to gather evidence, how to report the investigation findings, and what to do after completing an investigation.

3. Title: How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals

• This is a book from the SHRM Store written by Natalie Ivey, a veteran HR consultant and investigator.

• The book provides a comprehensive "how-to" guide for educating HR professionals on the process of investigation, identifying the root causes of issues, and implementing preventive measures to minimize future cases.
• It offers a solid process on "how to handle allegations of harassment, hostile work environment, discrimination, FMLA abuse, misuse/theft of company assets, employee misconduct, and other typical HR issues".
• The book is available in paperback format and costs $69.95 on Amazon.
• It is eligible for return in its "original condition for a full refund or replacement within 30 days of receipt".

Research Strategy