Industrial Cleaning Equipment Purchases
After a thorough search through company websites, trusted media sites, and market research databases, we were unable to pinpoint definitively the person who would be in charge of making the decision to purchase floor cleaning equipment for both Amazon and DHL. However, based on available information, we were able to identify current employees that could be responsible for vendor approval/physical facilities management, and, when possible, their contact information. Please read on below for a full breakdown of our findings.
Amazon and DHL are both large, global organizations, which complicated the search to pinpoint what branch of the organization would be in charge of physical facilities, or if this responsibility was fractured among other department/geographic areas. DHL was further complicated by the fact that there are several corporate divisions under the parent group Deutsche Post DHL Group, including DHL express, DHL e commerce, DHL Freight, etc. We began our search by trying to find information on each company's structure and organization. Although this information provided some clarity, it did not definitively identify which department would be in charge of physical facilities. We then began searching for individual departments that might exist in each company and were more likely to be in charge of vendors for physical facilities, including facilities management, operational management, environment, health, and safety, etc. We also attempted to find potential job duties by searching for individual job openings and positions-- especially at the senior or VP level. All of these searches helped provide some information, but ultimately did not definitively point to one person's or role's information. We've provided below information on people we believe potentially would be in charge, or have some say in, vendors for each company's physical facilities/warehouses. Our explanation for each inclusion, as well as our more specific search methods for each company are provided below. For each person, we attempted to locate further contact information, including email and direct phone number. However, no contact information for any of these people were publicly available, except potentially behind a paywall. Often, high ranking executives of business people actively prevent their contact information from being available, especially at such high profile companies as Amazon or DHL.
Amazon is, of course, a very large, global organization with many services and branches. We began our search by looking for an overall organizational chart to help narrow down our search. Among Amazon's top executives, it seemed, based on the available descriptions of their jobs, and the names of their divisions, that Dave Clark, Senior Vice President of Worldwide Operation, was ultimately in charge of all fulfillment operations, including the physical facilities. However, it seemed unlikely that such a senior executive would actually be making a decision about cleaning vendors, and there was no publicly available information to suggest that he did. We then began searching for titles and roles within the operations and facilities department. We were able to find some open job descriptions and posting about these different positions, which suggested the facilities management position was perhaps the most likely, based on job description, to deal with vendors for warehouse/distribution centers. Within the facilities management division, we attempted to identify a chain of command, in order to pinpoint where within the hierarchy the person ultimately approving such vendor contracts/buying would be. Ultimately, there was no publicly available information to definitively prove that one position was in charge of decision-making in terms of cleaning supply and equipment purchases for warehouse/distribution centers. That being said, we did identify two people that could have this decision-making power within the United States divisions. It should be noted that based on our searches on LinkedIn, there were several people who were potential matches, but had set the privacy of their profiles such that their names could not be identified/their profile could not be viewed.
1.) Donna Kelly
Donna Kelly is a Senior Facilities Manager at Amazon in the Silicon Valley. She does not provide any information about her specific roles, but her profile suggests she works/has worked with suppliers/contractors in the past. Further contact information beyond her LinkedIn profile is not publicly available.
2.) Ron Oddieo
Mr. Oddieo is a Sr. Facilities Services Manager at Amazon Lab 126, in California. He lists his specialities and current work on vendor management and securities management. Within his current job description at Amazon he states: "[I] oversee all facility service related activities for Amazon in Silicon Valley including new cafes and food services for all new Amazon sites in North America." We were able to find a Facebook profile that matched his name and job title. One contact-finding web suggested they might have his email/direct phone number, but requires a download and subscription to a plan to view.
As stated above, DHL is a conglomeration of several companies under the parent group Deutsche Post DHL Group, including DHL express, DHL e commerce, DHL Freight, etc. We followed a similar research process as with Amazon, searching for organizational leadership charts, different job titles, and individual roles in divisions. In our search, we were able to identify the DHL Express's Director of Project Management, Facilities, and Infrastructure in the United States, a seemingly likely candidate for physical warehouse/facilities management:
1.) Tim Lang, Director of Project Management, Facilities, and Infrastructure
On his LinkedIn profile, Mr. Lang states: "[I am] responsible for all US projects, 112 facilities, and infrastructure." After a thorough search, we were unable to find any publicly available information for Mr. Lang's email/further contact information.