Hospital Innovation Centers

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Hospitals with Innovation Centers: Innovations, Part 1

Eight innovations that have emerged from hospital innovation centers in the U.S. are the Children's Health Virtual Visit app, the Door-to-Doc Toolkit, Trivox Health, Thermia, BWH FixIt, BWH Maps, Cardiac Trainers, and Cell X.

Children’s Health Virtual Visit App

  • This innovation came out of the Virtual Health and Innovation program at Children's Health in Dallas, TX.
  • The app, which was launched in 2016, allows families to get in touch with doctors and nurse practitioners from home, which can improve outcomes for people when making a visit is not practical.

Door-to-Doc Toolkit

  • The Door-to-Doc Toolkit was developed by the Banner Innovation Group at Banner Health. Banner Health brought in industrial engineers in 2002 to allow them to consider new flows that weren't influenced by the way things had always been done.
  • The program provides a new way to process patients through the emergency department (ED) in order to reduce wait times. Rather than conducting a full triage on all patients when they arrive, patients are divided into two groups, "less sick" and "sicker," based on quick look. The less sick patients are then processed more like they are in a clinic, and are not assigned a bed.
  • This process allows the less sick patients to move quickly through the ED and has reduced long wait times.

Trivox Health

  • Trivox Health came out of the Boston Children's Hospital's Innovation & Digital Health Accelerator. Although when the program was launched was not explicitly found, it appears it started around 2015.
  • Trivox is a web based chronic disease management platform which allows for better tracking of patients. Electronic surveys are used to collect data from multiple people that may be involved in a patient's care including the patient, parents, school personnel, and other physicians. This process allows doctors to stay on top of real-time changes, and shortens office visits because necessary data has already been collected.


  • Thermia was developed at the Innovation & Digital Health Accelerator at Boston's Children's Hospital and was launched in 2014.
  • The website offers fever symptom education support for patients and families and is designed to provide advice based on clinical guidelines so people can self-treat non-urgent fevers and avoid unnecessary hospital visits. It provides a trustworthy place for people to go for information when deciding whether a visit to the doctor is necessary.
  • Rather than just being a resource to read, the site is interactive. Patients, or parents, enter details on the fever and other health factors to receive guidance on the best course of action.


  • BWH FixIt was launched in 2017 and came out of Brigham and Women's Hospital's Brigham Digital Innovation Hub.
  • FixIt is an online service that can be used by staff to easily locate hospital services, and report jobs that need to be done, such as cleaning up a spill or ordering audiovisual equipment for a meeting. The site also has tools for checking menus and tracking hospital shuttles.

BWH Maps

  • BWH Maps is another innovation that came out of Brigham and Women's Hospital's Brigham Digital Innovation Hub.
  • Launched in 2019, BWH Maps provides directions around the hospital, with turn by turn navigation. The resource can be accessed through an app or on the web.

Cardiac Trainers

  • Cardiac Trainers were developed with help from Cleveland Clinic Innovations, and the product website was launched in 2017.
  • The product provides hands on training to allow surgeons to hone their cardio-thoracic surgery skills. In addition to the consumable parts provided in the kit, there is also a series of instructional videos by a doctor which explain how to use the kit.

Cell X

  • Cell X was developed with help from Cleveland Clinic Innovations, and the product was launched in 2018.
  • "Cell X is an automated colony analysis and cell picking system" and is a "robotic system with integrated colony picking and fluid management." Cell X needs to be custom ordered.