Hospital Innovation Centers

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Hospitals with Innovation Centers

All the hospitals indicated in the attached spreadsheet have innovation centers. Below are examples of these hospitals and the type of innovation centers they have.

Research Strategy:

To determine if the indicated hospitals have innovation centers, we primarily checked their websites and identified that all of them have. For the innovation center type, we also checked supporting sources that best describe their innovation centers based on what these centers do.
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Hospitals with Innovation Centers: Innovations, Part 1

Some innovations that have emerged from hospital innovation centers and the healthcare system include the Children’s Health Virtual Visit app, the Diabetes Advisor app, the school-based Tele-Behavioral program, the Nursing Transformation Unit, HealthMap hospital surveillance tool, kidsMD voice-enabled tool, Brigham Maps, among other innovations.

Virtual Health and Innovation Program from Children's Health

Ascension's Nursing Transformation Unit

Innovation and Digital Health Accelerator by Boston Children's Hospital

Brigham and Women's Hospital's Brigham Digital Innovation Hub

Children's Minnesota's Community Connect

Center for Discovery and Innovation by Hackensack

  • In May 2018, Hackensack Meridian Health launched the Center for Discovery and Innovation "to focus on new ideas and creativity in medicine, regenerative medicine, the application of gene engineering and technology, and the use of the body’s own immune system as a way to treat disease and improve outcomes. "
  • Since its launch, the CDI has received $33.3 million in funding, $25 million in capital from Hackensack Meridian to create an incubator space that promotes innovation, thus drawing support from venture capitalists and life science companies.
  • In addition to its clinical innovations, Hackensack Meridian Health is improving workflows by addressing the physician shortage through a partnership with Seton Hall University.

Harris Health System's Center for Innovation

  • Harris Health System's established a Center for Innovation "to review, develop and deploy the hundreds of ideas submitted by the system's physicians, nurses and other staff members. " The idea of submission has resulted in saving millions of thousands of dollars and reducing more than 1,000 operational hours of inefficiencies.
  • The Center for Innovation "encourages innovation across Harris Health by providing staff with the platform, framework and resources to submit and develop ideas to improve care quality and outcomes. "
  • Since its inception, the program has seen over 1,000 ideas submitted. Some notable innovations include "an initiative to train nurses in the technique of peripheral intravenous cannula insertion using a $5, homemade gelatin-based model, compared to commercial training models that cost more than $400 each."
  • The innovation center was awarded the 2017 DNV GL Innovation Award at the 2018 Ideas America Summit and was awarded the 2017 DNV GL Innovation Award.

Innovation at Jefferson

  • Jefferson has several types of innovation under its belt "with its commercialization efforts resulting in more than 100 inventions started and 25 new ventures that have raised more than $200 million in investments."
  • Some notable innovations from Jefferson's innovation center include "3D-printing models for patient care, surgical planning and medical education."
  • According to Becker Hospital Review, "Jefferson also supports events such as the Health Hack, an event open to healthcare practitioners and software developers as well as design and prototyping professionals to collaborate on product and business ideation and then pitch their solutions to a panel of experts. "
  • Also, Jefferson "supports the Jefferson Accelerator Zone. JAZ is the center of innovation at Philadelphia-based Jefferson Health and hosts the Jefferson Health's Innovation Engagement Speaker Series as well as the annual "JAZ Tank" competition in the center, a "Shark Tank"-like competition that awards thousands of dollars to support winning ideas."

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Hospitals with Innovation Centers: Innovations, Part 2

Seven additional innovations that have emerged from hospital innovation centers in the U.S. are the Free2BMom program, Centre Sibley, Tranquility Room, redesign of chemotherapy space, programs to improve the well-being of college students, High Five, and SafetySit.

Free2BMom Program

  • The Free2BMom program was launched in 2019 by the Steele Institute for Health Innovation at Geisinger Health.
  • The program is designed to help women who are in recovery during pregnancy, and for two years after delivery. Services provided in the program include "counseling, community-wide social support and medication-assisted treatment."

Centre Sibley

  • Centre Sibley is an innovation that emerged from Johns Hopkins Medicine's Sibley Innovation Hub.
  • Centre Sibley was launched in 2016 when Sibley Memorial Hospital opened its advanced hospital in Washington D.C. The concierge space is designed to help patients and visitors with any requests they may have while at the hospital, including access to comfort items, navigation, and information.

Tranquility Room

  • The Tranquility Room also emerged through collaboration with Johns Hopkins Medicine's Sibley Innovation Hub, and was opened at Sibley Memorial Hospital in 2018.
  • The space is designed as a place for staff at the hospital to escape the noise that is often prevalent in hospitals, and have a place to relax and engage their senses in a positive way. The room includes dim lighting, relaxing sounds, tea, and comfortable seating, along with four separate areas that can be closed off for complete privacy.
  • A study of outcomes for staff that took advantage of the space found several positive short, medium, and long-term benefits.

Chemotherapy Redesign

  • The Center for Innovation at the Mayo Clinic launched a project to design a state-of-the-art space for chemotherapy patients. The space launched in 2015.
  • The Center for Innovation brought together medical oncology consultants, administration, nurses, pharmacists, desk operations, scheduling staff, medical secretaries, facilities, systems and procedures staff, and architects in order to design a chemotherapy space that would better meet the needs of patients, and also allow for efficient operations. Rather than just designing on paper, physical prototypes were used so it could more easily be seen how ideas would work in practice.

Well-Being of College Students

  • The Center for Innovation at the Mayo Clinic collaborated with Arizona State University to develop concepts that could be utilized to improve the health and well-being of college students, and help establish wellness behaviors that would benefit them throughout their lives.
  • Although still in the prototype stage, three concepts emerged from the collaboration that are currently being pursued. One is a College Transitions Toolkit, which contains peer-facilitated activities that encourage well-being; the second is a Freshman Survival Guide app that encourages students to set goals around health and academic behaviors to help with the transition to college life; and the third is an iPad app called Life Map which allows students to map what is causing stress in their lives, which then helps them communicate with counselors.

High Five

  • High Five emerged from the Center for Health Care and Innovation at Penn Medicine. The program was launched in the HUP emergency department in 2016, but has since expanded to several other departments.
  • The program is a web-based social platform that allows and encourages staff to provide real-time positive feedback to other staff. There is an employee directory to easily locate the person that deserves the "high five." Follow up studies on its use and effectiveness found a large percentage of employees were using the platform and that it was having a positive impact on the work environment.


  • SafetySit is an innovation that emerged from Spectrum Health Innovations, the innovation arm for Spectrum Health.
  • The company launched in 2015 and its only product is a support chair which provides support for patients during therapy. The chair supports patients who are making the transition to sitting, while also decreasing injuries for health care professionals who typically provided this support manually.
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Hospitals with Innovation Centers: General Hospital Trends

Two trends in the US general hospital innovation center space are the rise in personalized and on-demand healthcare and disruption in supply chain and logistics. These trends are discussed below.

Rise in Personalized and On-Demand Healthcare

  • With the rise in mobile technology and digital innovation, more and more patients are seeking personalized and on-demand treatment, considering their busy schedules.
  • As per a survey, 52% of web browsing throughout the world takes place on mobile devices. Another survey by Google showed that 77% of patients research online before booking appointments. Also, 44% of patients book medical appointments on their mobile devices.
  • Considering the above, general hospital innovation centers are seeking newer ways to provide personalized and on-demand service to their patients. The first method involves phone-based Voice User Interface (VUI) that mimics a natural doctor-patient conversation and keeps the patient up-to-date with their prescribed medications and care plan. The second method involves personalized medicine and treatment that utilize artificial intelligence, machine learning, and advanced genomics.
  • As new treatments and technology become available, a direct consequence of this trend is the rise in preference among patients for private clinics and private healthcare facilities over public healthcare facilities. The main advantages of private clinics over public healthcare facilities are shorter waiting times, faster service, and personalized treatment of patients.
  • A hospital innovation center at the forefront of offering personalized and on-demand service to their patients is the Kaiser Permanente Garfield Innovation Center. They offer real-time personalized telehealthcare to their patients.

Disruption in Supply Chain and Logistics

  • Currently, general hospitals run on traditional models and are heavily dependent on reliable supply chains. This supply chain includes middlemen like pharmacies, physician offices, pharmacy benefit managers (PBMs), wholesalers, and distributors.
  • With so many middlemen involved, the cost of specialty drugs increases significantly. As per a Bloomberg report, $15 out of every $100 that is spent on specialty drugs in the US goes to middlemen. Out of this, the largest share of $8 is cornered by PBMs. Also, there is a lack of transparency in the drug supply chain that leads to the unregulated activities of the middlemen and increasing costs due to their duplicative or needless services.
  • With shrinking profit margins of the general hospitals owing to the traditional ineffective supply chain, many general hospitals have identified that the need of the hour is to do away with their dependence on external supply chain partners. Towards this end, they are entering the supply chain space themselves and improving their logistics system. Hospitals are experimenting with innovations like the drone delivery system of drugs and medicines. This will enable nurses to free up their time fetching medications and spend more time giving care to their patients. On-time and low-cost delivery of life-saving drugs will potentially save more lives and free up more beds.
  • University of Pittsburgh Medical Center (UPMC) is an example of a hospital innovation center at the forefront of the disruption in supply chain and logistics. Their technology spinoff called Pensiamo has developed CognitiveRx with the help of the supply chain technology provider Premier. CognitiveRx is powered by machine learning and is a tool that hospitals can use to rapidly identify solutions regarding the purchase and inventory of drugs. Premier will soon offer CognitiveRx to its partner hospitals and healthcare providers.
  • Since March 2019, UPS has been developing Flight Forward, a trial program that uses autonomous drones to deliver critical medical samples between two wings of a hospital. In October 2019, the program was approved by the FAA. They permitted UPS to expand the program to 20 US hospitals within 2021.

Research Strategy

We began our research by identifying the most common trends in the general hospital innovation center space and the key drivers of the trends. This information is widely available on the public forum on various medical reports, blogs, and journals. We have selected two trends that we feel are most likely to affect the general hospital innovation center space in the 2020s. We have also provided at least one example of a US-based hospital innovation center at the forefront of the trends.

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Hospitals with Innovation Centers: Children's Hospital Trends

The use of 3D operating models and big data are some current trends observed in the children's hospital innovation center space. Below are details of these trends, their key drivers, and examples of hospital innovation centers at the forefront of these trends.

Use of 3D Operating Models

  • A growing trend in the children’s hospital innovation center space is the use of 3D operating models to shorten the time taken to perform surgery.
  • According to Dr. Wong, the models allow doctors to see the specific anatomy and disease processes of the patients they are going to treat.

What Drives the Trend
  • One of the main reasons that children’s hospitals are adopting 3D models is to shorten surgery time.
  • Additionally, 3D models allow surgeons to try new innovative practices and tests, that increase the success rate of the surgery.
  • Practice tests on the models also increase the surgeons’ confidence in the approach they are going to take during the surgery.

Examples of Hospitals Adopting This Trend

Use of Big Data

  • More hospitals are following the example set by Seattle Children’s Hospital of using big data to treat young patients more efficiently.
  • The use of big data arose from the need to find solutions to ailing problems quickly by Seattle Children's Hospital. The hospital partnered with IBM to create a consolidated platform that could be used to view and collate patient data. This project improved the care the hospital gave to its patients.
  • The success of using big data caused other children’s hospitals to adopt the trend in order to improve the care they give their patients.

What Drives the Trend
  • Big data has helped physicians at Seattle Children's Hospital prescribe medications more accurately. This is due to the data being analyzed, bringing insight into the commonalities of treatments for diseases.
  • The use of big data has been successful and has caused a 36% reduction in the three-day mortality rate potentially attributable to sepsis. It has also caused a 45% reduction in the 30-day mortality rate potentially attributable to sepsis. Lastly, it has caused a 27.4% relative improvement in antibiotic timeliness.
  • Seattle Children’s Hospital's big data analytic platform has reduced query times 50-100%. A reduction in query time has increased the number of patients being treated in a much shorter time.
  • Additionally, the use of big data has provided a quicker, more effective analysis to improve care and diagnosis for patients.
Examples of Hospitals Adopting This Trend

Research Strategy:

The research team decided that to show a trend exists, it would be prudent to list several children's hospitals that are currently adopting a specific trend. Our selection was also based on the key drivers of the trends and how they positively affect children's hospital innovation centers.

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Children’s Hospital of Philadelphia Innovation Center: Competitors

I. General Hospital Competitors

Mayo Clinic

  • Mayo Clinic in Rochester, Minnesota is the original and largest Mayo Clinic campus renowned for its exemplary patient care for more than 100 years. Mayo Clinic was ranked No. 1 on the Best Hospitals Honor Roll, according to the U.S. News & World Report, the global authority in hospital rankings. They have also ranked in the top five health systems according to a poll from health system leaders from over 341 hospitals and health systems.
  • Mayo Clinic is home to the Mayo Clinic Center of Innovation (CFI) embedded on the main campus. This innovation center is one of the first and largest healthcare delivery innovation groups working within a major academic medical center in the U.S. The innovation center has completed more than 100 innovation projects within the Mayo health system including new technologies such the stroke robot which enables physicians to consult with patients from a remote location at the early signs of a possible stroke.

Mount Sinai Hospital

  • Mount Sinai Hospital in New York is a leading hospital that has ranked No. 14 on the 2019-20 Best Hospitals Honor Roll. Mount Sinai is New York City’s largest academic medical system spanning eight hospitals and a vast network of outpatient practices. The innovation center of Mount Sinai was recognized as one of the top programs according to Becker’s Healthcare Hospital Review.
  • Mount Sinai Innovation Partners (MSIP) aims to advance research and technological discoveries into viable products to help facilitate greater patient care. MSIP is involved in more than 200+ partnerships with joint ventures and startups. The program has recently collaborated with HiberCell, a biotechnology spinout that focuses on therapeutic developments for metastatic cancer. In 2018, MSIP valued its industry research agreements at $25.9 million and filed 209 patents.

II. Children’s Hospital Competitors

Boston Children’s Hospital

  • Boston Children’s Hospital ranked No. 1 on the 2019-20 Best Children’s Hospitals Honor Roll according to the U.S. News Report. Established in 1869, Boston Children’s Hospital is one of the largest medical centers and research institutions dedicated to pediatric health care in the U.S. The hospital is a children’s general medical and surgical facility as well as a teaching hospital. The hospital has been a leader in innovation related to congenital anomalies. In 2017, physicians at Boston Children’s Hospital were the first to use gene therapy to treat a degenerative brain disease.
  • Boston Children’s Hospital hosts an array of innovation programs to challenge the status quo and solve unmet needs of patients. Innovation & Digital Health Accelerator (IDHA) is a program that addresses the unmet needs of patients, their families, and physicians through digital health with software development and data analytics. The Technology & Innovation Development Office (TIDO) aims to translate clinical research discoveries into products for the public. Other programs include the Simulator Program (SIMPeds) which allows surgical teams to engage in simulations in order to improve patient outcomes.

Cincinnati Children’s Hospital Medical Center

  • Cincinnati Children’s Hospital ranked No. 3 on the 2019-20 Best Children’s Hospitals Honor Roll according to the U.S. News Report. This children’s hospital also received the highest possible ratings for safety standards based on a Leapfrog Hospital Survey. The hospital has been a leader in innovative research and clinical strategies, turning to automated treatment methods to reduce recovery time and increase patient turnaround. The hospital offers minimally invasive robot-assisted surgery via the Da Vinci Robotic machine for pediatrics.
  • The innovation center at Cincinnati Children’s Hospital, titled Innovation Ventures, has been a leader in medical innovation for more than 80 years. Breakthroughs at the hospital include the first practical heart-lung machine, the first successful bone marrow transplant for sickle cell disease, and the rotavirus vaccine. Innovation highlights for 2019 include a partnership with Fortress Biotech for the application of an investigational drug for central nervous system disorders.
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Children’s Hospital of Philadelphia Innovation Center: SWOT

Hospital innovation centers have contributed to some of the most substantial and transformative research carried out within the healthcare system. The Children’s Hospital of Philadelphia Innovation Center is a leader in the field with a strong legacy and a large string of successes attributed to its name.


  • The center has a strong legacy having been operating for over 150 years.
  • The hospital has been credited as being one of the most technologically advanced children's hospitals in the US, with the innovation center being a leading factor in this.
  • Research carried out by the center has received global recognition. Innovations include the world's first bilateral hand transplant, one of the most successful peanut desensitization trials in the world, and transformative research which, in less than 100 years, has turned pediatric lymphoblastic leukemia from being a disease many people would die from to being a disease with a 90% remission rate.


  • The website is out-of-date. The last news article was published in March 2017, and compared to competitors who have very recent research and developments highlighted on their website, the center could seem as though it is not currently carrying out research and developing new innovations, which is not the case.
  • Although the website states that the center has industry partners, it is not clear who those partners are or what research has been carried out in partnership with other organizations or researchers. There is a real lack of information available through the website.
  • The team who work in the center are named on the website, however, little information about them is readily available. This is a clear weakness when comparing the center with its competitors who provide images and significantly more information about the people behind the research.


  • New and emerging technology such as artificial intelligence, virtual reality, and robotics are being developed across many sectors and are beginning to be adopted by the health care industry. This provides new opportunities for innovation centers to continue research that is on the cutting edge of technological advances.
  • There are opportunities for the center to increase its public profile by sharing more of its cutting edge research on its website, industry blogs, journals, and via the local and national press.


  • Competitors who are offering substantial training and education programs pose a threat to the center who does not seem to be offering anything comparable.
  • Many competitors offer staff, researchers and entrepreneurs opportunities to partner with them and the process for getting in touch with each center is clearly outlined on their website, however, the Children's Hospital of Philadelphia does not seem to offer the same opportunities.
  • As technology develops, uncertain and outdated regulations and policies in the US may impact how healthcare innovation can be used once it has been developed.

Research Strategy

We reviewed the center's website and evaluated its strengths and weaknesses in comparison with leading competitor websites. We used parameters such as how informative the website is, ease in understanding the content, the visual design, and links with social media. We then evaluated the center in terms of its activity including its research output, education and training, and partnerships. Through comparing the center with its leading competitors we were able to highlight further strengths, weaknesses, and threats. We then researched developments within the healthcare industry by reviewing journals, articles, and press releases. This information enabled us to identify key opportunities and further threats for the center.

From Part 02
From Part 04
From Part 05
  • "A growing number of hospitals, including Boston Children’s Hospital, are using 3D operating models that allow surgeons to practice complex operations before they walk into the operating room"
  • "Children’s began using 3D models in 2016 after cardiologists saw a need for them in the pre-operative planning and treatment of congenital heart defects. Since then, the Radiology Department has created over 100 3D models."
  • "Run by Elizabeth Silvestro, MSE, and Raymond Sze, MD, MAMS, the CHAMP Lab focuses on printing 3D models. Silvestro and Sze knew that using 3D models could open the door to finding innovative ways to treat patients, and they actively solicited ideas from a wide range of clinicians across the hospital."
  • "Nicklaus Children’s Hospital’s Heart Program utilizes medical 3D printing technology to create models of actual human hearts. The 3D printed organs have created an opportunity for more efficient pre-surgical planning, allowing doctors to analyze and even see inside the complex structures of the heart. "
  • "Atrium Health’s Levine Children’s Hospital (LCH) is now one of a handful of sites nationwide with the ability to turn computer models into three-dimensional replicas of children’s hearts. These models can then be used both to improve procedures like heart surgery and to educate patients."
  • "They are utilising data to treat their young patients more efficiently"
  • "At Phoenix Children’s Hospital, a real-time big data dashboard is helping to reduce nausea and vomiting in cancer patients undergoing chemotherapy. "
  • "Data Analytics Manager Philadelphia, PA, US, 19146 Job Type: Req ID: 24894 Shift: Days Employment Status: "