Medical Product Purchasing Teams
Consumable medical products purchasing team may consist of a committee of doctors, executive leaders, department heads, and administrators. Purchasing decisions for medical supplies are majorly influenced by supply chain administrators.
- The hospital purchasing team may consist of a committee of doctors, executive leaders, department heads, and administrators.
- According to Intelemark, the Chief Experience Officer (CXO) is responsible for providing tools and resources that help medical staff to deliver positive patient experiences.
- Administrators are "responsible for the day-to-day operation of a hospital". They may manage departments such as accounting, establish hospital policies, and also oversee budgeting and finance.
- Directors/Department Heads coordinate with the executive and administrators to oversee specific departments.
- Healthcare facilities may also have a purchasing agent. The role of a hospital purchase agent is to deliver "high-quality goods and solutions at the best price" by negotiating and soliciting bids.
- After extensive research in healthcare supply industry articles and publications, no information was found on the differences in structure based on the type of healthcare.
- According to a Google Study, purchasing decisions are triggered when replacing used/outdated technology (71%) or as a result of requests from users (42%).
- According to a 2017 Cardinal Health Hospital Supply Chain Survey, purchasing decisions for medical consumables are majorly influenced by supply chain administrators, "followed by group purchasing organizations"(GPO).
- Physicians and nurses also have some influence in purchasing decisions.
- According to a LinkedIn report, 97% of hospitals in the United States use GPOs and they account for 75% of all hospital purchases.
- The Google Study found that key decision-makers in hospital purchases are physicians, directors of materials management, directors of surgical services, nursing managers, radiology directors, directors of purchasing, and organizations' directors.
Pain Points/Purchasing Factors
- A key challenge in purchasing medical consumables is the complexity of managing hospital supply chain. According to Verywell Health, "Managing a hospital's supply chain is fraught with opportunities for inefficiency at every step of the process".
- A key purchasing factor for executives is the cost of supplies.