First Responders Wellness Apps

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First Responders Wellness Apps

Key Takeaways

Introduction

We have provided a competitive analysis of the following first responders' wellness applications identified during the initial round of research: Cordico, CrewCare, Lighthouse Health and Wellness, FirstNet, Heroes Health, Bulletproof and Fireproof Support Services Wellness App, First Response Mental Health App, Headspace, Frontline SafeUT, and The First Responder Toolkit.

Cordico

Value Proposition

Main Offerings

Key Differentiators

Pricing Information

  • While Cordico does not mention any pricing details on its website, its app is free according to the App Store.

CrewCare

  • CrewCare is a mobile application developed for first responders, but it can also be used by healthcare providers.
  • Below are some images from CrewCare's user interface:

Value Proposition

Main Offerings

Key Differentiators

Pricing Information

Lighthouse Health and Wellness

Value Proposition

Main Offerings

Key Differentiators

  • Lighthouse Health and Wellness provides mental health resources to first responders anytime, anywhere, and across internet-connected devices.
  • Through the app, public safety agencies can add custom resources to help the wellness and mental health of their first responders.

Pricing Information

  • While Lighthouse provides its health and wellness app free of charge to first responders across the US, they offer customized and branded apps for law enforcement agencies with more features at an affordable cost.

FirstNet

Value Proposition

  • According to FirstNet, they understand that first responders risk their well-being to help others, so they provide them with the technology to make their vital job a little safer.

Main Offerings

Key Differentiators

Pricing Information

Heroes Health

Value Proposition

Key Differentiators

Pricing Information

  • Heroes Health is free for healthcare workers and first responders.

Bulletproof and Fireproof Support Services Wellness App

Value Proposition

Main Offerings

  • The Bulletproof and Fireproof Wellness apps provide information on the following main categories:
    • My Agency’s Resources
    • Personal Wellness
    • Mental Health
    • Physical Fitness & Health
    • Financial Wellness
    • Substance Use & Addiction
    • Self-Assessments
    • Peer Support
    • Find a Therapist
    • Chaplains
    • Family & Relationship Support
    • Helpful Resources and Referrals

Key Differentiators

Pricing Information

First Response Mental Health App

Value Proposition

Main Offerings

Key Differentiators

Pricing Information

  • Interested first response organizations can book a demo with the company to get pricing details.

Headspace

  • Headspace was founded in 2010 by Andy Puddicombe, an ordained Buddhist monk, and Rich Pierson. The application is widely known to provide guided meditations to improve health and happiness in the world.

Value Proposition

Main Offerings

  • While Headspace does not exclusively serve first responders, it provided its application free of charge to all first responders during the COVID-19 pandemic.
  • Headspace offers guided meditation for sleep, work, anxiety, focus, stress, among other areas.

Key Differentiators

Pricing Information

Frontline SafeUT

Value Proposition

  • According to the professionals behind the application, "health care providers, law enforcement, firefighters and EMS can get help anytime, day or night, from therapists with specialized training."

Main Offerings

Key Differentiators

Pricing Information

The First Responder Toolkit

  • The First Responder Toolkit is a wellness and mental health application freely available to first responders.
  • The solution was developed in 2012 by the University of Minnesota researchers and the Minnesota Department of Health as an innovative self-care application for first responders.
  • The app has been subsequently upgraded with the involvement of the police, fire, EMT, and MRC organizations. The most recent version of the application was modified and simplified to be used by COVID-19 first responders.

Value Proposition

Main Offerings

  • The First Responders Toolkit assesses and tracks how first responders are doing and offers useful recommendations, suggestions, and resources for them to use when deployed in the field, during breaks, and after deployments.
  • The application developers plan to release future updates that will include checklists for before, during, and after deployment to emergency response events. This checklist will help first responders prepare for deployment, take care of their daily needs, reflect on and recap their experiences, and maintain important relationships.
  • The toolkit also provides "self-care tips and resources, space for self-reflection, and information about how to access immediate help if needed."

Key Differentiators

  • As of October 2020, the First Responders Toolkit was being used by first responders in all 50 states to manage the emotional and physical exhaustion in the line of duty.
  • The First Responder Toolkit is different from similar applications since it offers "in-the-field usability."
  • The toolkit has a simple, straightforward design to help first responders consider their well-being in an efficient way and track it over time. The app calculates users' compassion fatigue assessment scores and provides tailored recommendations on whether they are ready to be deployed or not.

Pricing Information

  • The app is free for all first responders.

Research Strategy

We searched through the applications' official websites and the websites of their parent companies, developers, and other partners. We also leveraged the Google Play Store and Apple App Store listings for the applications, as well as third-party news websites, credible blogs, and app review sites.

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