Key Takeaways

• The Cordico first responders mobile app can be customized and branded with the agency's colors and logo.
• According to Cordico, the following are the reasons why their app is popular among first responders:
• There is 24/7 confidential support.
• The application is easy to use.
• The app offers superior quality, most comprehensive, and trusted wellness and mental health support resources.
• CordicoGuardian is customized to strengthen an agency's wellness culture.
• They use cutting-edge and innovative technology that is continuously updated.

• FirstNet's ResponderRel8 chat app helps first responders connect privately and anonymously with their peers.

• Other innovative tools from FirstNet help first responders detect injuries, prevent a collision, safely identify and manage hazardous materials while in the line of duty, and promptly call for help and reinforcement when working in the field.

Introduction

Cordico

• Cordico provides wellness technology, mental health resources, and applications for first responders in high-stress professions. The company has applications that cater to the wellness and mental health of law enforcement officers,  firefighters, correctional officers, and 911 dispatchers. 
• Below are some images of the interfaces of Cordico's apps for first responders:
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Value Proposition

• Cordico is a global leader in wellness technology for first responders and high-stress professions.
• Cordico serves hundreds of organizations by providing them with access to important mental health information and resources to help their first responders take better care of themselves to be best prepared to take care of others.

Main Offerings

• Some of Cordico's features and benefits for first responders include:
• "24/7/365 Proactive Wellness Solution."
• "In-Hand, On-Demand Access to First Responder Wellness Tools."
• "Organization-Branded and Customized App"
• "Confidential Access + Utilization." 
• Alcohol Abuse.
• Anger Management.
•  Anxiety, Panic Attacks, and Worry.
• Behavioral Health Tools.

Key Differentiators

• The Cordico first responders mobile app can be customized and branded with the agency's colors and logo.
• According to Cordico, the following are the reasons why their app is popular among first responders:
• There is 24/7 confidential support.
• The application is easy to use.
• The app offers superior quality, most comprehensive, and trusted wellness and mental health support resources.
• CordicoGuardian is customized to strengthen an agency's wellness culture.
• They use cutting-edge and innovative technology that is continuously updated.

Pricing Information

• While Cordico does not mention any pricing details on its website, its app is free according to the App Store.

CrewCare

• CrewCare is a mobile application developed for first responders, but it can also be used by healthcare providers.
• Below are some images from CrewCare's user interface:
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Value Proposition

• CrewCare's mission is "to provide mental health insight on an individual’s stress load and associated factors, as well as grow an aggregate non-identifiable database to strengthen the emergency responder and healthcare industry by improving mental health research." 
• CrewCare aims to "give back to the first responders and healthcare providers that assist our communities in times of need."

Main Offerings

• CrewCare's main benefits include:
• The application brings overall awareness to first responders' mental health.
• It helps first responders become more self-aware of their stress loads.
• CrewCare improves the support offered within the industry.
• CrewCare contains "quick sections of questions to answer about life’s stressors: daily mood, career, family, finances, sleep, mental health, physical health, and more with informative and easy to interpret results in the palm of your hand."

Key Differentiators

• Information gathered by the app is confidential, private, and anonymous and cannot be used to identify the user to anyone.

Pricing Information

• CrewCare is available free of charge to first responders.

Lighthouse Health and Wellness

• Lighthouse's mission is to ensure that every public safety agency in the US can provide confidential and anonymous access to health and wellness resources to its first responders and their families.
• The company also wants to "foster the discovery, development, and distribution of health and wellness tools, information, and initiatives that address the unique challenges faced by first responders and those who support them."

 

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Value Proposition

• Lighthouse's value proposition is to "take care of those that take care of us." 

Main Offerings

• Lighthouse Health and Wellness offers "health and wellness tools, information, and initiatives that address the unique challenges faced by first responders and those who support them."
• The app provides first responders with the following:
•  Mental health and wellness initiatives.
•  Addiction awareness tools. 
•  Health assessments. 
•  Sensitive and timely direction towards treatment and care.
• Lighthouse achieves its mission in three initiatives: Lighthouse Core, Custom Agency Applications, and Continued Resource Development.

Key Differentiators

• Lighthouse Health and Wellness provides mental health resources to first responders anytime, anywhere, and across internet-connected devices.
• Through the app, public safety agencies can add custom resources to help the wellness and mental health of their first responders.

Pricing Information

• While Lighthouse provides its health and wellness app free of charge to first responders across the US, they offer customized and branded apps for law enforcement agencies with more features at an affordable cost. 

FirstNet

• FirstNet deploys, operates, maintains innovative communication tools and platforms to help first responders and public safety agencies get information quickly and make faster and better decisions. 
• FirstNet app inventory for first responders and public safety agencies contains a suite of applications and tools to help improve the safety and wellness of first responders.
• Below are images from FirstNet's ResponderRel8 chat app:
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Value Proposition

• According to FirstNet, they understand that first responders risk their well-being to help others, so they provide them with the technology to make their vital job a little safer. 

Main Offerings

• FirstNet's ResponderRel8 chat app helps first responders connect privately and anonymously with their peers.
• Other innovative tools from FirstNet help first responders detect injuries, prevent a collision, safely identify and manage hazardous materials while in the line of duty, and promptly call for help and reinforcement when working in the field.

Key Differentiators

• FirstNet's "ResponderRel8 is a peer-to-peer chat app that provides a private and anonymous platform for first responder-only interactions."
• FirstNet's suite of apps catering to first responders' safety and wellness provide functions such as injury detection, the ability to quickly identify hazardous materials, worker safety monitoring and panic buttons, and an on-demand recording of the scene.

Pricing Information

• ResponderRel8 costs $.99 per month. 

Heroes Health

• Heroes Health mobile app is offered by the UNC School of Medicine to healthcare workers and first responders to enable them "track their mental health and access mental health resources." First responders are eligible to join individually or through their organization/employers.
• Below are images from the Heroes Health mobile app:
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Value Proposition

• The Heroes Health mobile application's goal is to empower first responders and healthcare workers to take care of themselves and others. 
• Heroes Health's tagline is "You are doing so much for others. Heroes Health is here to support you." 

Key Differentiators

• The application enables workers to send anonymous reports to their employers, track their wellness with 5-minute surveys every week, and access mental health resources specific to their organization.

Pricing Information

• Heroes Health is free for healthcare workers and first responders.

Bulletproof and Fireproof Support Services Wellness App

• The 100 Club of Arizona, supported by funding from The Bob & Renee Parsons Foundation, offers two wellness applications for first responders in Arizona.
•  Bulletproof Support Services Wellness App is offered to law enforcement agencies in Arizona, while Fireproof Support Services Wellness App is offered to all fire departments in Arizona.
• Below are some images of the applications' user interfaces:
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Value Proposition

• The Bulletproof Wellness app aims to "stand behind the men and women who stand behind the badge."

Main Offerings

• The Bulletproof and Fireproof Wellness apps provide information on the following main categories: 
• My Agency’s Resources
• Personal Wellness
• Mental Health
• Physical Fitness & Health
• Financial Wellness
• Substance Use & Addiction
• Self-Assessments
• Peer Support
• Find a Therapist
• Chaplains
• Family & Relationship Support
• Helpful Resources and Referrals

Key Differentiators

• The Bulletproof and Fireproof Wellness Apps are confidential and anonymous. They provide the latest information and cutting-edge resources for wellness and give law enforcement agencies 24/7/365 access to important resources.

Pricing Information

• These apps are offered free of charge to law enforcement agencies and fire departments in Arizona.

First Response Mental Health App

• First Response Mental Health is a peer support and wellness app that offers first responders access to peer support groups where they are checked in on regularly.
• Below are images of First Response's PeerConnect app customized for specific first response organizations:
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Value Proposition

• First Response Mental Health gives first responder organizations the ability to take a proactive approach to help their communities live healthier, more supported lives. 

Main Offerings

• The First Response Mental Health application for first responders has the following benefits/offerings:
•  Completely protected member anonymity.
• "Mechanism to manage Peer Support Programs."
• "Direct communication to your members."
• "Proactive and Reactive Peer Support."
• "Share peer supports and resources with other organizations."
• "Built-in Recruitment strategy."
• "Works with your wellness program."
• "Newsfeed – real time communication & engagement reports."
•  "Family Support – address needs of family of your members."
• "Self-assessment – evidence based tools in your pocket."
• "FAQs – lower anxiety barriers at point of resource interest."
• "Support for retirees and those on leave."
•  "Mindfulness – modules specific to role and service."
•  "Wellness resources – PTSD/PTSI, depression, substance abuse, harm reduction and prevention.

Key Differentiators

• First Response's Peer Connect is the only "proactive peer support and wellness app." 
• Organizations using First Response Mental Health's PeerConnect will put in 90% less effort in the coordination of Peer Support, have private and anonymous support for their members, and receive 24/7 coverage. 
• PeerConnect uses industry-leading technology to deliver unparalleled insights and results. Organizations receive a "customized app for your members, with access to specific information for members, family, recruits and retirees."

Pricing Information

• Interested first response organizations can book a demo with the company to get pricing details.

Headspace

• Headspace was founded in 2010 by Andy Puddicombe, an ordained Buddhist monk, and Rich Pierson. The application is widely known to provide guided meditations to improve health and happiness in the world.

Value Proposition

• Headspace offers "meditation and mindfulness for any mind, any mood, any goal." 

Main Offerings

• While Headspace does not exclusively serve first responders, it provided its application free of charge to all first responders during the COVID-19 pandemic.
• Headspace offers guided meditation for sleep, work, anxiety, focus, stress, among other areas.

Key Differentiators

• Headspace has an average rating of 4.9 stars from 612,000 ratings on iOS and Google Play and has been downloaded 70 million times across all platforms.
• Headspace has millions of users in more than 190 countries globally.
• Out of over 2,000 meditation apps available, Headspace is among the few with a commitment to advance mindfulness meditation using clinically-validated research. Headspace has ongoing research studies with large national institutions, which have the potential to be the largest mindfulness meditation trials ever. 

Pricing Information

• In 2020, Headspace Plus was available free of charge to healthcare first responders.  
• Headspace has a free 7-day trial for its subscriptions which cost $12.99 a month when paid monthly or $5.83 a month when paid annually.

Frontline SafeUT

• SafeUT Frontline is an app for first responders that connects them to mental health professionals from the University of Utah Health Huntsman Mental Health Institute.
• Below are images of the app interface:
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Value Proposition

• According to the professionals behind the application, "health care providers, law enforcement, firefighters and EMS can get help anytime, day or night, from therapists with specialized training."

Main Offerings

• First responders can receive professional counseling on the following topics: depression and anxiety, suicide prevention, drug and alcohol problems, self-harm, loss and grief, mental fitness, relationship difficulties, and any other life challenges.
• First responders using the app to get help will receive:
• "Supportive listening."
• "A safe & nonjudgmental space to talk."
• "Joint problem-solving with a licensed crisis counselor."
• "Information about community resources that might offer more support."
•  "Greater mental fitness." 

Key Differentiators

• First responders can call and chat confidentially and directly with licensed mental health professionals who will help them deal with the challenges they face on a daily basis.
• SafeUT Frontline licensed counselors are available to offer expert help to users at any time, 24/7/365. 

Pricing Information

• The application is available to download for free at Google Play Store and the Apple Store. 

The First Responder Toolkit

• The First Responder Toolkit is a wellness and mental health application freely available to first responders.
• The solution was developed in 2012 by the University of Minnesota researchers and the Minnesota Department of Health as an innovative self-care application for first responders.

• The app has been subsequently upgraded with the involvement of the police, fire, EMT, and MRC organizations. The most recent version of the application was modified and simplified to be used by COVID-19 first responders.

Value Proposition

• The app helps first responders to emergencies maintain "their own physical, emotional, and social well-being."
• According to the app developers, the app is useful to many first responders from different professions since it helps them manage their self-care when deployed in demanding situations, allowing them to respond effectively and take care of others.
• First Responder Toolkit's mission is to preserve life and property and restore normal services among first responders. The application also aims to support the morale and psychological health of first responders and volunteers.

Main Offerings

• The First Responders Toolkit assesses and tracks how first responders are doing and offers useful recommendations, suggestions, and resources for them to use when deployed in the field, during breaks, and after deployments.
• The application developers plan to release future updates that will include checklists for before, during, and after deployment to emergency response events. This checklist will help first responders prepare for deployment, take care of their daily needs, reflect on and recap their experiences, and maintain important relationships.
• The toolkit also provides "self-care tips and resources, space for self-reflection, and information about how to access immediate help if needed."

Key Differentiators

• As of October 2020, the First Responders Toolkit was being used by first responders in all 50 states to manage the emotional and physical exhaustion in the line of duty.
• The First Responder Toolkit is different from similar applications since it offers "in-the-field usability." 
• The toolkit has a simple, straightforward design to help first responders consider their well-being in an efficient way and track it over time. The app calculates users' compassion fatigue assessment scores and provides tailored recommendations on whether they are ready to be deployed or not.

Pricing Information

• The app is free for all first responders.

Research Strategy