Household Management Courses
London Academy for Household Staff Training, Polo and Tweed, Starkey International (US based), UK Home College (online course), Professional Domestic Services & Institute, Luxury Household Management (US based), First Class Area Academy (US based), and Perfect Household Staff provide short-term executive courses in Household Management. These eight reputable institutions provide at least one course in household management, and three of these institutions are US-based. However, only First Class Area Academy explicitly states that it offers a course that covers the pitfalls and challenges of building and running a household, and how to hire and manage a household team.
In order to identify short-term, executive education courses on how to hire and manage a household team (such as a butler, nanny, maid, chef, chauffeur, etc.), my colleagues and I attempted to identify seven to ten courses from trusted, reputable organizations and/or educational institutions that address the pitfalls and challenges of running a household and hiring domestic staff. We focused first on identifying offline courses offered in Europe, but expanded our research as needed. There are three limitations to our research. First, we included one online course, as our findings indicate it is offered by a reputable organization and will provide the requested educational information. Second, as we were unable to construct a robust list of courses exclusively based in Europe, we expanded our research to Canada and the United States. Third, while only one program, First Class Area Academy, indicates that it provides instruction in hiring and firing staff members, research into the curriculum and topics offered by the remaining providers indicate that they offer instruction on the areas of interest to you. We selected eight reputable, highly-rated organizations that provide instruction in household management, which are discussed below, in no particular order.
LONDON ACADEMY FOR HOUSEHOLD STAFF TRAINING
Established in 2004 by Jane Urquhart, the London Academy for Household Staff provides education for training new and existing Butlers, Couples, Housekeepers, and other private households, luxury hotels, chalets, villas, yachts and corporate environments where 7* standards are a prerogative in the UK and internationally. There are at least 4 types of training in the London Academy for Household Staff Training. These include:
3. Skills Sessions.
4. Bespoke Training.
Tailored to suit the student and the private household or corporate environment in which they are working, Management of a Household or Other Establishment course focus on running an establishment smoothly with minimum fuss and maximum efficiency. Topics include:
Management of a Household or Other Establishment course runs on a one-to-one basis, the cost is £200 + VAT for one day (9.30 – 4.30pm) including a light lunch. A certificate will be issued for those who attend the course.
POLO AND TWEED
Based in Mayfair, London, Polo & Tweed provide a professional service in domestic staff recruitment and domestic staff training. Their network of clients includes private homes, hotels, restaurants, chalets and yachts.
Polo & Tweed will provide their client with the following:
Their management courses include:
1. Principals & Managers — Estate Training for Your Staff.
2. Professional House Managers — Training for Your Career.
3. Group House Management Training Classes.
4. Private House Management Training Classes.
Starkey International has been in the Private Service Industry for 36 years and is a well-known expert in teaching the “Relationship of Service” in the Private Service Industry in the U.S., Canada, Caribbean, Europe and Asia. Starkey teaches its students how to meet the service standards expected of the principal. It has developed and patented the Starkey Service Management System. Starkey Private Staff Training is customized in content to serve the individualized need. It curriculum include:
UK HOME COLLEGE
UK Home College, a Distance Learning and online college that specializes in e-learning, provides courses centered around Management, Health and Social Care, Travel and Tourism, Finance and Marketing along with a list of possible specializations within these departments. It courses make its graduates highly employable.
Professional Certificate in Household Management in this program students will learn World Class Service. Candidates will learn how to adapt this services to different styles of homes and family structures, the dimensions of Household Management, and explore how development practices are becoming essential for this skill. The course costs £50.
PROFESSIONAL DOMESTIC SERVICES & institute
Professional Domestic Services & Institute. It has been in the Private Service industry for 25 years (1993-2018). It trains specialist Household Managers/Butlers, Administrative Assistants/Personal Assistants, Estate Managers, and Estate Housekeepers. And offers these household management programs:
LUXURY HOUSEHOLD MANAGEMENT
Luxury Household Management, the 2017 Recipient of the NMSU (New Mexico BizSprint Arrowhead Accelerator) program to launch successful businesses, was founded by Nancy Harris, a Household Manager with 10 years experience in the Private Service Industry. She has managed numerous estates with staff. Her previous clients include the families of the CEO of Coca-Cola and the family of Tyson Foods both of whom have been listed on Forbes Magazine's 400 wealthiest executives. Nancy Harris is the Head instructor of Luxury Household Management.
FIRST CLASS AREA ACADEMY
First Class Care partnered with The Charles MacPherson Academy to provide Chicago with a one-day seminar in House Management training course. It's a one-day seminar packed with information that will assist new and existing managers in the Household management industry.
The courses it offers include:
1. Duties: A Jr. House Manager, House Manager and Estate Manager duties.
2. Successful Communication: Successful communication between employee and employer, and employee to employer.
3. Household staff: Acquiring and retaining capable household staff.
PERFECT HOUSEHOLD STAFF
Perfect Household Staff is an international Residence Management and Domestic Staffing Agency that provides a professional service that source for ideal employees to serve in households. It is based in London, and sources for residences in the UK and around the world.
London Academy for Household Staff Training, Polo and Tweed, Starkey International (US based), UK Home College (online course), Professional Domestic Services & Institute, Luxury Household Management (US based), First Class Area Academy (US based), and Perfect Household Staff provide short-term executive courses in Household Management. First Class Area Academy provides a course that covers the pitfalls and challenges of building and running a household, and how to hire and manage a household team. UK Home College provides an online course on household management.