Hospital Choice - Drivers and Factors
Factors that influence hospital choice when looking for a healthcare facility for critical kinds of care/procedures include the location of the hospital, modern management practices and publicly reported performance measures, quality of emergency care, doctor's recommendation, and the hospital's specialty.
Hospital Choice Drivers
- The location of the hospital is another key factor influencing a patient's decision when looking for a hospital for critical care.
- Studies by the FTC and a study published in the International Journal of Health Care also identified hospital's location as a key factor influencing consumers' choice of hospital.
- In general, consumers tend to choose hospitals close to them that provides the needed service.
Modern Management practices and Publicly Reported Performance Measures
- A study published in the journal of Health Economics found that "heart attack patients are more likely to choose hospitals with high scores on publicly reported performance measures."
- The study's result "revealed that a one standard deviation change in management practice scores is associated with an 8% increase in acute myocardial infarction (AMI) admissions."
Quality of Emergency Care
- McConnell and his team of researchers looked at 126,566 admissions to cardiac care units in the US and observed that 50% of them were brought in by ambulance and were unlikely to have had the chance to make a decision on a healthcare facility.
- The majority of such patients often continue their care in hospitals that treated them during the emergency. This suggests that patients often continue their critical care in hospitals that handled them during an emergency if the level of care they received was satisfactory.
- Doctor recommendation is another key driver that influences hospital choice when looking for a healthcare facility for critical care.
- Studies by the FTC and a study published in the International Journal of Health Care identify doctor recommendation as a key factor influencing patients' choice of a hospital.
- Patients rank clinics that are a specialty/sub-specialty clinic and that has the majority of clinical and para-clinical services higher in their choice of hospital.
- Surveyed patients ranked "being a specialty and sub-specialty clinic and having the majority of clinical and para-clinical services" as the second most important factor influencing their choice with a mean of 2.43.
- A study published in the International Journal of Health Care identifies similar factors such as type of hospital and type of service being offered as key factors influencing patients' choice of a hospital.