Employee Training

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Employee Training

Employee training programs are essential for company growth and productivity. Effective programs focus on integrated content management, continuous and quick learning, and so on. Employers want to be assured that potential programs will meet specific criteria before investing in them. Other important insights were included which can be tailored to develop strategic messaging to attract clients.


Most Effective Skills to be Acquired

  • Hard skills are indeed essential for workflow, but soft skills are crucial for management functions and customer service. Successful training programs make sure all their courses are a colorful blend of hard and soft skills.
  • Top soft skills include leadership, teamwork, time management, problem-solving, critical thinking, communication, and ownership.
  • Evidently, technical skills relevant to job roles and industry are essential. These hard skills are inevitable and training programs are encouraged to deliver a wide range of courses on such skills. None the less, hardskills are known to be fast-changing therefore, courses that offer a blend of both hard and soft skills are ideal.

Most Effective Characteristics/Elements

  • Microlearning the method of delivering short pieces of engaging and specific content to learners is carving a niche in corporate learning systems. Recent research shows that the attention span of the average adult is only 8 seconds. Microlearning solutions are sought after because apart from being able to deliver sufficient content quickly, they are considered lean, scalable, simple, and seamless.
  • Among the most consumed materials and learning content presently are multimedia content. Learning programs are rapidly aligning to provide enough videos, images, and audio elements to sustain employee engagement. Coupled with interactive content (such as quizzes and games), this channel seeks to ensure rapt attention throughout the learning process
  • Moreover, there is an ongoing paradigm shift from tests to assessments. To adequately measure the success of training programs, providers should administer pre-training and post-training assessments. Successful training platforms ensure that these assessments are made of open-ended questions and holistically review the client's (company's) stated objectives and employee development goals.
  • Another paradigm shift happening in the industry is learning platforms like Netflix through a variety of recommended content. Some learning programs (including Cornerstone and Oracle) have already begun using this opportunity. Nonetheless, an average employee has only 24 minutes per week for formal learning activities. The challenge is that companies do not want their employees stuck addicted to learning platforms (as is the purpose of platforms like Netflix) but available to perform their obligations.

Issues Faced by Employee Learning Programs and LMS


  • Clients are eager to find out if the training programs will indeed focus on their organization goals and targets. Experts assert that an essential feature of any training program is its relevance to the job and organization objectives. For instance, courses for job roles that require hands-on service should not be filled with theories but involve a lot of hands-on exercises to ensure relevance.
  • Training managers report that clients are interested in success stories of previous clients of their potential training programs. It is a widespread opinion that trustworthy employee training companies should not be tightfisted with their success stories.
  • Clients check the financial records of potential training platforms to ensure the trainers have sufficient funds to cater to their employees' needs adequately. Although this information is often confidential, the providers in question are encouraged to share a permissible amount of such data to secure a competitive advantage.
  • Also, employers look for training providers conversant with social media, content creation tools, cutting edge video editing software, and Learning Management System (LMS). These tools are referred to as the modern learning experience.
  • Companies are interested in training providers that align with existing talent programs. Key players in the corporate learning space leverage this need by providing integrated functionality that blends learning with other human resource practices of the company and performance management. Thus, standalone products have been phased out.


  • Employers seek to attain particular objectives via employee training programs. In light of this, training agencies should avail the opportunity of assuring their clients and potential clients of the effectiveness of their programs to hit these targets.
  • One of these targets is profit margins. According to the American Society for Training and Development (ASTD) study, successful employee training results in an increase of 24% in profit margins. Making profit is one of the key objectives of all companies. When employees are invested in, productivity increases and more profit is made.
  • Efficient training programs also boost job satisfaction, which is a critical criterion for employee retainment. Fortunately, 46% of employees are convinced that they are more likely to remain in their companies due to training courses made available to them. On the other hand, 40% of employees with little to no on-the-job training leave their companies during the first year of employment. To crown it all, 55% of employees prefer career growth to salary.
  • As stated before, practical training boosts productivity. About 74% of employees feel they are not attaining their full potential. Training employees is an investment symbolizing value and care. Successful training helps boost employees' esteem in this respect and their trust in the company's commitment to making them better people thus accelerating productivity.

Research Strategy

The research team analyzed insights from several reputable research platforms, blogs and learning platforms. Relevant information was corroborated with expert opinions, statistics, studies, and surveys. All the same, the top types of employee training that cut across all job roles are more of the elements of training than specific skills. However, types of generic top training skills found actually fall under hard and soft skills as detailed in the brief. In order to present a comprehensive analysis with enough information to facilitate proper understanding of the employee training business, other important insights were included. All these put together can be tailored to develop strategic messaging to attract clients.