Digital Healthcare Platforms

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Digital Healthcare Platforms

CarePassport, PatientPORTAL by InteliChart, and HealtheLife by Cerner are three digital healthcare platforms for patients that are used by US hospitals.

#1: CarePassport

  • The platform's capabilities are labeled "My Appointments," "My Health Records," "Connect," "Find Facility," and "My Messages." Screenshots of these capabilities are available here.
  • Patients use CarePassport to aggregate and access all their medical data from different healthcare providers.
  • CarePassport uses statements like "Take charge of your medical records," without the usage of any evocative terms that may imply a personal guide.
  • After booking an appointment, patients can contact their physician via "video." A screenshot is available here.
  • CarePassport uses the term "navigation" to refer specifically to maps and getting to the hospital.

#2: PatientPORTAL

#3: HealtheLife

  • The platform's capabilities are labeled "Assessment," "Appointments," "Health Trackers," "Action Plan," "Messaging," and "Health Record." Here are some screenshots.
  • Patients use HealtheLife to easily access their health care organizations' online portals in real-time, which shows them their most recent health care information, providing services needed to plan, understand, and engage in their care.
  • They do not use any evocative terms like "concierge" to imply a personal guide. They use the statement, "HealtheLife helps individuals and families to stay informed, stay educated, and take a more active role in their health," to describe the platform.
  • Cerner uses "video visit" to refer to a video consult, which is accessible via its patient portal, HealtheLife.
  • Based on the platform's description on Cerner's website, App Store, and Google Play, they do not use the term "navigate," at all. The patient platform does not have a map.

Sources
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