Luxury Business Travelers: Profile
Quality is the most important factor to US business travelers (44%), in which 77% are men. Private villa rentals have become the ultimate in luxury travel lodging for business travelers due to its privacy, security, accommodation, and amenities. On the other hand, flight delays are the leading concern among US business travelers and the second concern is the dreaded middle seat.
Luxury Business Travelers: Profile
- The United States has the highest number of business travelers exclusively choosing private condos (18%) and private houses (18%). The unique experience of private accommodation is the top driver of choosing to stay there for US travelers.
- Fort Washington, Pennsylvania-based Gate 1 Travel, is capitalizing in providing business groups the convenience of an escorted tour.
- Bluesmart Suitcase, which can be a business traveler’s best friend is billed as "the world’s first smart suitcase".
- Hilton™ and Marriott™ are allowing guests to make various “on-demand” requests through their mobile apps.
- Hotels are tapping into the “bleisure” trend by offering business travelers extra services, such as guided tours and additional support from the concierge.
- Hilton Hotels & Resorts offers new Five Feet to Fitness room, which incorporates 11 pieces of equipment in the room, including a stationary bike and a Gym Rax™ training station.
- Quality is most important to the US (44%) business travelers.
- Americans make more than 405 million long-distance business trips per year, accounting for 16% of all long-distance travel.
- Only 7% of business trips are accounted for over 100-mile trips and three-fourths or 77% of business travelers are men.
- The most common mode of transportation for business travels is the use of a personal vehicle (81% of all trips), while air travel accounts for about 16% of all business trips.
- Majority of long-distance business trips in the United States are taken to destinations within 250 miles from home and are by automobile.
- Flight delays are the leading concern among US business travelers. The second concern is the dreaded middle seat.
Hotel selection criteria
- Today’s breed of private villa rentals have become the ultimate in luxury travel lodging for business travelers. This is due to the vast array of benefits and comforts it proffers for VIPs and small groups.
- According to luxury travel agent Sandy Webb who books elite vacations all over the world "private villa residences offering first-class, one-of-a-kind services are ushering in an entirely new era of bespoke business hospitality around the globe".
- Privacy and security, 5-star accommodations, Uber-tailored guest service, and amenities are chief reasons the trend toward private villa lodging is exploding.
- One glowing example of this is the Bluesmart Suitcase, which can be a business traveler’s best friend. Considered as “the world’s first smart suitcase,” it keeps bags secure, trips hassle-free, traveler’s belongings tracked, and their devices charged. This was done through its integrated technology which is a mobile app that is designed compatible with both Android and iPhone.
- Despite the widespread geopolitical uncertainties, the future is bright for this crucial category of business-borne luxe hospitality.
Expectations for a travel experience
- Business travelers want a place where they can relax and recharge their mind and body yet also need an environment that is conducive to work.
- They want some interaction with the hotel staff to feel like they are special but also require fast and seamless service.
- InterContinental Hotels Group™ (IHG), for example, has been working with design firm IDEO to develop innovative “Flex Meetings” spaces with different configurations throughout the public areas of their Crowne Plaza™ properties.
- US travelers rely most on having someone else books their travel or going offline to speak with a travel agent (27% and 22%, respectively) and 32% of US travelers are more likely to stay in upper-midscale properties.
- The typical business traveler work in a professional, technical, or managerial position; is likely to be male; about 30 to 49 years old; and have an above-average income.
- US travelers already took about 462 million domestic business trips. This figure was forecast to rise to 499.4 million by 2022.
- In the US, 47% of business travelers are now women and personal cars are used for 81% of business trips.
- Only two US cities made the world’s top 10 list of the most expensive cities for business travel in 2018, but in 2019, the list included four US cities. Los Angeles and San Francisco joined Washington DC and New York on 2019’s top 10 list. Nearly 59% of US business travelers always book their hotel themselves and 30% usually book their hotel themselves.
- The proportion of business travel spend grows by about .05% each year. In 2017, the most recent available year, business travel accounted for 30% of all travel spend in the US.
- Nineteen percent of US travelers will board a first-class flight for leisure travel in one year, while 20% of US travelers will fly first class for a business trip in the span of one year.
- Based on a 2017 survey from Egencia, 20% of US business travelers said they have booked shared lodging; 47% haven’t, but said they would consider it.
- Meals, as part of corporate expenses, are the most frequently used category. Employees are increasingly choosing to order those meals through online platforms like GrubHub and Uber Eats.
Our research team initially searched for data points about the US Luxury Business Travelers. In this research, many online travel magazines, US travel industry, travel industry insight news, trends, and other industrial sources were referenced.
For US luxury business travelers, our team started searching for the comprehensive detail through US travel industry, US business travel, and US travel associations. We found information and business travel statistics and business travelers' transportation statistics as a whole but not the US luxury business travelers specifically.
Secondly, the strategy was focused towards business travel agents like TravelPerk, USA Travel, FCM Travel, Egencia, Global Traveler USA, TravelPulse, Emerald, WorldHotels and their reports and news articles related to business travelers who engaged in the respective hotels booked through travel agents. But unfortunately, this research did not yield particular information regarding US luxury business travelers, instead, general preferences of business travelers were identified.
Thirdly, the team switched its focus towards leading luxury business travelers in the US through industrial insight sources like Deloitte, American Express Global Business Travel, and Vox. With the help of the above said identified sources, our team unearthed a lot of information regarding business traveler insights and luxury travelers insights respectively. Then with the references made from the above identified sources, our team formulated the US luxury business travelers' profile as a whole and narrated a brief overview regarding both business traveler insights and luxury travelers insights. Most of the sources refers business travelers as VIP or luxury business travelers. And hence our team compiled the above study by merging business travel and luxury travel together to resort this study.