Consumer Perceptions: Healthcare & Health Insurance

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Consumer Perceptions - Healthcare Insurance and Healthcare Costs

The majority of Americans believe healthcare is too expensive for the care they get and if given a choice between an income raise or a healthcare cost freeze, they would choose the freeze. However, most Americans still believe health insurance is a critical employee benefit and while younger people would prefer a public insurance option, older Americans still prefer private insurance.

Changing Consumer Perceptions Surrounding Healthcare Costs

  • According to the West Health-Gallup Survey, 76% of Americans believe they pay too much for healthcare "relative to the quality of care they receive."
  • If they were given a choice between a 10% raise in household income or a freeze of current healthcare costs, 61% of Americans would choose healthcare cost freeze.
  • Almost 3 million Americans borrowed at least $10,000 to pay for healthcare costs in 2018, and 76% of Americans believe their costs for healthcare will increase even more over the next two years.

Changing Consumer Perceptions Surrounding Health Insurance

  • A PolicyGenius poll found that over 40% of people between the ages of 18 and 24 want a public insurance option that is fully funded and run by the government, but more than 40% of people between the ages of 45 and 65 want a private insurance option with a safety net for the elderly, sick, or poor.
  • Of 11 popular employee benefits, 76% of Americans rank health insurance as one of the top three priorities when considering workplace benefits and health insurance was the most important benefit overall.
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Sources