Consumer Dental Industry Research

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Consumer Dental Industry Research

Key Takeaways

  • There has been an ever growing movement towards treating dental patients like consumers, which makes sense, as that is exactly who and what they are. Dental offices are realizing that most consumers have many options when they are deciding upon healthcare providers. Today’s dental consumer fully expects to be able to get assistance based on their schedule and be able to directly communicate with their dentist, again, on their time, when they need it. This expectation is the driver behind the convenience trend within the dental industry.
  • When utilizing digital technologies to improve the entire dental workflow, dentists can expect to see both time savings of up to 50% and cost savings of up to 30% for administrative and diagnostic tasks.
  • According to Roland Berger, the dental industry can look forward to "even greater integration and personalization, as well as easier access to personal data via mobile apps." Simultaneously, varied stakeholders such as dentists, dental technicians, health authorities and insurance partners will enjoy enhanced communication and secure data sharing.

Introduction

We have curated two trends in the dental industry surrounding software and/or direct to consumer. For each trend we identified, we provided what the trend is, what is driving the trend, and 1-2 industry experts or thought leaders discussing the trend.

The Rising Value of Convenience

Digital Technologies

Research Strategy

For this research on trends in the dental industry surrounding software and/or direct to consumer, we leveraged the most reputable sources of information that were available in the public domain, including Roland Berger and DentistryIQ, as well as reputable and credible sources such as Dentistry Today, KPMG, and Next Brain.
Sources
Sources