Consultant Report Summaries, May, Part 1
Responding to COVID-19 by the Monitor Institute by Deloitte.
Responding to COVID-19 Resources for Nonprofits was published by the Monitor Institute by Deloitte on May 14th, 2020. The report focuses on Nonprofit Leaders, Philanthropic Funders, and Nonprofit Board Members. The relevant topics covered are hospital structure, pharmacy staffing, telemedicine, and home healthcare.
- In order to meet the staffing demands during the pandemic, some states are waiving the inter-state licensing requirements for medical professionals. This helps in states that are struggling to meet the demands.
- Due to the increased demand for pharmacy staff the National Association of Boards of Pharmacy (NABP) is allowing technicians and pharmacists to practice in other states through the Passport Initiative.
- Some states have changed requirements for telehealth licensures, this has created a greater need for telehealth professionals and increased hiring demands.
- PlushCare, a telehealth company has seen a 70% increase in appointments and experience a need for twice as many doctors during the pandemic.
- Massachusetts has announced mobile integrated health programs, which give paramedics the ability to support self-isolating patients at home, thus freeing up hospital space.
- Dallas has also announced plans to hire community health workers to support health departments with prevention, response, and detection.
- Across the United States there is a need for more community healthcare providers to support public health efforts in the pandemic. There is a need for both medically trained and non-medically trained professionals for home healthcare.
- The need stems from the need to contact trace, promote mental and physical health in the community, and monitor people who are self-ioslating.
COVID-19 Response Capabilities Rapidly Combating COVID-19 with resilience Pharmacy Services: Inpatient/Outpatient
COVID-19 Response Capabilities Rapidly Combating COVID-19 with resilience Pharmacy Services: Inpatient/Outpatient was published on April 15th, 2020 by Deloitte. The report focuses on pharmacy services on pharmacy services, and the changes required during the pandemic.
- COVID-19 has caused disruption in pharmacy services in supply chains, including shortages and allocations of critical medications.
- Pharmacy services will need to adapt and adjust to clinical guidelines, changes in consumer behaviors, and care delivery during COVID-19.
- Leaders within the pharmacy service sector need to look at the short and long term implications of COVID-19. Deloitte suggest focusing on three factors during the pandemic to help with the shift in pharmacy needs, response, recovery and the ability to thrive after the pandemic.
- The core issues discussed in the response section are pharmacy operations, inventory gaps, and insights and analytics. To resolve the issues pharmacies will need to focus on crisis management, communication and community engagement, review inventory and re-forecasting for changes in demand, and look at developing alternative workflows.
- During recovery pharmacy leaders need to focus on inventory optimization, talent stabilization, and margin improvements. To recover pharmacies will need to look at labor alignment and capacity shifts, looking at supply chains, and using business intelligence and advanced analytics.
- In order to thrive leaders will need to prioritize consumer engagement, operation model redesign, and sourcing agility. To thrive pharmacy services will need to review business case modeling, services, labor, technology, supply chains and consider M&A activity, collaborations and strategic alliances.