Of the 20 comments related to Monzo's Business Account, 6 were suggestions, 11 were questions and 3 were complaints. Our findings have been presented in the attached spreadsheet and a brief overview of the comments have been outlined below.
- The user was asking why the link to the online booking session he received wasn't working.
- The user would like to switch from a personal to a business account and wants to know when the feature will be available to everyone other than the first 100 people.
- This user wants to gather other users' feedback on how the Monzo Business account is working and express interest in joining the platform.
- This user wants to know how cheques could be used in the business accounts.
- The user wants to understand how the Monzo business accounts works and seeks advice on how to start a business with someone else.
- The user made a suggestion for a separate tier of Business Account with a reduced functionality similar to the Current Account Offering to be integrated into the mobile app.
- This user suggested integrating automated rules like roundups in his business account.
- This user wants a payment via Bacs Direct Credit feature and is concerned over when such a feature will be released.