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Background: I represent a doctor's office that IS paper-based (does not leverage internet/technology). We want to upgrade to a telemedicine platform to better engage patients online and via a mobile app (ie. web-based sign-up, video chat, medical records, insurance records, scheduling). Question: What are the 10 best online platforms/apps that we can leverage to create a holistic digital experiences for patients? How are they benefiting doctors? What are prices/structure? What are some key takeaways that bubble up across all the examples? Note: Please follow the below example for general formatting: https://askwonder.com/q/gives-examples-of-10-brands-that-are-doing-customer-experience-really-well-and-are-truly-creating-57e5b09406706d1a00d03656
Hello! Thanks for your question about the best telemedicine platforms for engaging patients online and via a mobile app. The short answer is that some of these platforms include SnapMD, AMC Health, and CareClix. I've compiled a list of 10, which you'll find below, along with an explanation of my methodology.
METHODOLOGY
To respond to your request, I began by identifying the top telemedicine platforms that match your criteria. To do this, I looked at available lists online as well as identifying competitors using Google. Then, I looked into each company to provide details on their solutions.
TOP 10 TELEMEDICINE PLATFORMS
American Well uses mobile and web technology to improve patient care and reduce barriers to care. They offer software and services to health systems, employers, and delivery networks. Telehealth by American Well is a user-friendly video platform that connects providers and patients. Features include schedule or on-demand live video chats, Apple Health integration, e-prescribing, patient intake and virtual waiting room, documentation and coding tools, HSA/FSA card processing, and more.
A top-rated 360-degree enterprise telemedicine solution. The company's virtual care management platform is a white-label software equipped with all the tools to practice virtual medicine. The platform was designed to mimic the workflows of a physical clinic, making it efficient and easy to use.
AMC Health is a telemedicine software for connecting patients and their doctors. This platform integrates remote, Bluetooth-enabled devices to relay biometric data, such as stethoscopes, blood pressure monitors, and weight scales. Live video chat is another key feature of the platform, and it's available via the computer or a mobile device. Moreover, AMC Health supplements the provider's service with its own staff of licensed nurses and other experts.
This company is "internationally recognized as a leading provider of telemedicine hardware and software." The company uses web-based telemedicine software that integrates with a number of medical devices for tracking patient health stats. One good thing about this company is that they provide extensive training on how to use the platform. On the other hand, the platform is generally scaled for a larger operation, although it can still be used for a small practice.
eVisit claims that its telemedicine platform is designed "to increase patient flow and revenue." It features HD video chat that functions on both computers and mobile devices. Other features include e-prescriptions, a virtual waiting room, medical billing, and patient engagement. You can request a demo to get a feel for the platform.
edgeMed is a company that has been around since 1981 with a mission to enable health care providers through the use of technology. The company's virtual care management solution, TeleHealth, features secure one-to-one video, audio and text message consulting capabilites. The platform is mobile-ready. Features include scheduling, file sharing, insurance verification, patient intake, e-prescriptions, and more.
This company provides software and services for telemedicine to health systems, ACOs, employers, clinicians, and more. Their cloud-based platform features HD video chat capabilities to reach patients through any device. The platform enables the sharing of files and data, white-labeled custom branding, EHR integration, e-prescribing, self-scheduling, claims tracking, and more. It's also compatible with the majority of popular remote monitoring devices.
VirtuMedix claims that its telemedicine solutions improve patient care while increasing revenue for the clinic. The company's telemedicine platform connects providers and patients through a web portal, a mobile device, or over the telephone. Features include integration with remote monitoring devices, mapping and navigation for patients looking for a facility, clinician scheduling, and more.
Hale is a remote telemedicine platform. The key attraction of Hale over all the others is that the platform is free to use. It uses secure messaging, video chat, photo sharing, and more. It has payment capabilities for easy billing. It's collaborative and features easy access to patient records.
Vidyo offers telemedicine and telehealth video conferencing solutions. It's solutions are trusted by many big names in healthcare. The company's Telehealth Clinical Design Services include tools and expertise for developing telemedicine programming. According to the website, " . VirtualDesign is comprised of a proven repeatable framework for telehealth program design and is complemented by live coaching from experts with years of experience and expertise in building and deploying successful telehealth programs. "
CONCLUSION
To wrap up, I've identified ten of the top telemedicine platform providers. I hope this information is helpful to you! Thanks for using Wonder, and let us know if we can help you with anything else.