311 Requirements Master List

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Part
01

311 Requirements Master List

The "Functional" and "General Technical" requirements listed in the RFP for Spokane, Washington, have been compiled in the attached spreadsheet.

FUNCTIONAL REQUIREMENTS

Some functional requirements for a new customer relationship management system as per the RFP include:
  • "Ability to view history of edits and updates to requests, and provide easily retrievable audit trail information."
  • "Includes all support software, tools and utilities needed for configuration, installation, and operation at no additional cost."

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